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Got the new iPhone Xs Max today and my first direct app isn’t working on it. I open the app and it just closes straight away. Anyone know a reason why this might be happening?
I’ve uninstalled and reinstalled but it’s not working. Any help would be appreciated.
Thanks
iPad Pro Wi-Fi, Running iOS 12 beta
Yeah I called them this morning and they’re aware of the problem. It’s sonething to do with the update they did for iOS 12 and it’s a problem with the iPhone Xs and Xs Max. They’re working on a fix for it but couldn’t give me a timeline of when it’ll be rolled out. Just have to wait and see.
Yeah I called them this morning and they’re aware of the problem. It’s sonething to do with the update they did for iOS 12 and it’s a problem with the iPhone Xs and Xs Max. They’re working on a fix for it but couldn’t give me a timeline of when it’ll be rolled out. Just have to wait and see.
Me too! Hopefully First Direct are already aware of the issue. I have to call them as I forgot to remove the app from my old phone when I upgraded, so my digital security needs to be reset. I'll ensure they are aware of our issues at the same time.
If you are being asked for your Apple ID this is to allow you to download from the apple store.
No issues with FD app now.
You can reset your password on the iPhone and you will then receive a code to verify your login.
I have exactly the same issue. iPhone XS Max - loads First Direct splash screen and then goes back to the home screen. I've deleted and reinstalling the app but the same problem exists.
Thank you
Still not working and not linked to ios 12.
My old iphone 7 , the first direct app still works with ios 12.
Older phones should still be working. As far as I know it’s only affecting the Xs and the Xs Max
They will have it fixed by later today or tomorrow (Sep 25th) morning at the latest. Back to good old telephone banking until then.......ha!
Update now out. Fully working now.
If you remove and re download the app, it now works on my Xs 👍
Yep. Confirmed working now.
Am also facing same issue... (keep asking apple id)
working now
First direct app not working on iPhone Xs Max
