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Lost photos after iOS 12

Hello, thanks to anyon who can try and help me. have an iPhonE x and iPad Pro. I did a update to iOS 12 on both devices, and lost about 800 photos. I even just checked my iCloud account on my computer and the photos are lost there too. I had roughly 3200 photos before and now I only have 2400. My parents also have phones that we share a Apple ID and photo stream. I have not checked their phones to see if they have the same problem. But they haven’t updated their phones yet either. Luckily I backed them up manually on my computer, but it’s a jumbled mess. im just frusterated and want them on my Icloud so I can see them on my devices. Thanks again for anyone who reads this. Does anyone else have A problem with losing photos.

Posted on Sep 21, 2018 12:45 PM

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Question marked as Best reply

Posted on Sep 21, 2018 1:13 PM

Grenzy wrote:


Hello, thanks to anyon who can try and help me. have an iPhonE x and iPad Pro. I did a update to iOS 12 on both devices, and lost about 800 photos. I even just checked my iCloud account on my computer and the photos are lost there too. I had roughly 3200 photos before and now I only have 2400. My parents also have phones that we share a Apple ID and photo stream. I have not checked their phones to see if they have the same problem. But they haven’t updated their phones yet either. Luckily I backed them up manually on my computer, but it’s a jumbled mess. im just frusterated and want them on my Icloud so I can see them on my devices. Thanks again for anyone who reads this. Does anyone else have A problem with losing photos.

Get help with missing photos - Apple Support

1 reply
Question marked as Best reply

Sep 21, 2018 1:13 PM in response to Grenzy

Grenzy wrote:


Hello, thanks to anyon who can try and help me. have an iPhonE x and iPad Pro. I did a update to iOS 12 on both devices, and lost about 800 photos. I even just checked my iCloud account on my computer and the photos are lost there too. I had roughly 3200 photos before and now I only have 2400. My parents also have phones that we share a Apple ID and photo stream. I have not checked their phones to see if they have the same problem. But they haven’t updated their phones yet either. Luckily I backed them up manually on my computer, but it’s a jumbled mess. im just frusterated and want them on my Icloud so I can see them on my devices. Thanks again for anyone who reads this. Does anyone else have A problem with losing photos.

Get help with missing photos - Apple Support

Lost photos after iOS 12

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