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Just picked up my apple watch today and was excited to try the ECG app. It is nowhere to be found. The launch presentation sure promoted that feature. So where is the app? That feature is one of the key ones of why I bought the watch.
Watch Series 4 (GPS+Cellular) Alum 44mm, iOS 12
The app is now available in:
You can visit the links below for more information:
https://www.apple.com/healthcare/apple-watch/
Thanks for asking about the new ECG feature.
Check here for availability in your region: ECG
ECG will not work on beta versions of watchOS or iOS and requires the current version of iOS and watchOS.
For additional help with the ECG feature on your Apple Watch, take a look at these articles.
Heart rate notifications on your Apple Watch - Apple Support
Taking an ECG with the ECG app on Apple Watch Series 4 - Apple Support
If you have any other questions please reach out to our team here: https://apple.co/HeartFeatures. If you believe that you are experiencing a medical emergency, please dial your local emergency services.
Take care
As explained in the keynote, it would not be available at launch, but would come later in the year with a software update.
I too was a bit misled about the feature and returned my watch rather than be stuck with it without the feature. The source of my information came from the Apple website. The web address is (apple.com/watchos/feature-availability). At the top of the page is states "Some watchOS features are not currently available in every region or language. Choose a feature below to see if it’s supported in your region and language". When I selected the ECG function it indicated that is was available in
Built-in Apps: ECG
I purchased my watch based on the information on Apple's website. I even suggested to Apple in a phone conversation later that I thought that possibly they should put a disclaimer on that page to inform people that the function is not yet available. As you can see Apple never did change that. Clearly it's easy to see how some people might be confused by this, but again I don't think Apple really cares.
What model watch and its watch OS version. You need a series 4 watch with 5.1.2
You need a phone with iOS 12.1.1
You also need to be in
Built-in Apps: ECG
misty227 wrote:
******! Would not have spent the money on the Series 4. This information should be posted at purchase.
And it is posted in the very page I linked to above if you take the time read it before purchasing.
Also, its not like its not coming at all. It will just be coming a bit later. So you will still get it on a Apple Watch 4 once it released.
Why the pressing need to have it now?
You are a victim, so the blame is on you. Your lawyer would tell you that you must read, understand and accept everything in the fine print. Including the exact location of every semicolon.
Seriously, can you return the thing that doesn’t do what you bought it for?
misty227 wrote:
Simply would have been nice to know before spending the money on the upgrade.
Would have bought the 3.
You will get the feature (if you're in the U.S.). You just need to be a little patient.
But again, you are still going to get it. I don't understand what the issue is. The ECG will be available on your Series 4 watch. It may not be now, but it will once its released.
What is the issue with waiting a bit for it?
I agree. This is why I purchased this watch. they should give a decreased price for this if this is the case. I would have waited to get the watch until the ecg was available if I had known.
[Edited by Host]
Why a decreased price? The watch as is will have the App. The watch you bought, will get the app. They never said it would be available at launch. They never lied to you. And the fact it took a few more months to get the FDA approval for medical devices does not change the fact that the watch will get the ECG App.
Talk about being unable to wait for something to appear.
What difference would it have made to buy it now and wait for it to be available, or to buy it when the app had been released? Same watch, same price, same App. The end result is exactly the same.
depotdoug wrote:
When will EKG software release be released? My Apple Series 4 Super watch is coming this Thursday.
What is holding up the release date Apple??
Apple has not announced a released date other than "later this year". So, they've still got about 10 weeks before they've gone beyond what they said.
depotdoug wrote:
But it would be nice to have a tentative SW release date or better yet send out a Beta EKG SW release.. Why not.
The tentative release date, in usual Apple fashion, has been given. Beyond that, no one here can tell you anything, including "why".
Understand IdrisSeabright, But it would great for Apples reputation and support if they could or would give us Apple Watch folks a tentative SW release dat. Or how about a Beta SW release then go with the full SW rollout.
Any problem with my thinking.
They already gave a tentative release date, that is about all anyone does now. If you sign up and pay your money and become a developer you can get the beta software. Other than that there is no beta testing of Watch software because if an install problem occurs to roll it back you have to send in the Watch to Apple.
Where is the ECG App?
