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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
There’s a receipt sent to email I’ve never used to register for apple ID. I am definitely not the one who made this payment. Is it possible to cancel the payment ? I have no idea which card was used for this payment tho. And is it possible to delete that Apple ID since I didn’t register it but my email was used for registration.
Are you sure the message is legitimate? Does it contain a link for you to sign in somewhere? It may be a scam. Check your purchases history.
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
Identifying legitimate emails from the iTunes Store
Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment.
Are you sure the message is legitimate? Does it contain a link for you to sign in somewhere? It may be a scam. Check your purchases history.
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
Identifying legitimate emails from the iTunes Store
Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment.
Thank you for your advice. It seems to be a fake email. There’s no such an app in purchase history.
The email I’m currently using for Apple ID is different from the one that receipt was sent to. So I wonder if that might be the reason I couldn’t find anything in purchase history. The receipt should never be sent to that email since I’ve never registered it. So I might be a fake one.
There’s a link to cancel the payment in email. But after clicking, it requires me to fill out my personal information. I found it suspicious so I just closed it.
Thanks again for your reply Mr Eric. I appreciate a lot.
Thank you I’ll check it out !
You are welcome. Sounds very fake to me.
There’s an email receipt of payment I didn’t make
