iPhone Xs wifi slow (half the speed of iPhone8)

I just got the iPhone Xs and noticed the wifi was slow. I checked this versus my iPhone 8 and it's constantly half the speed using various apps like WiFi Sweet Spots or iPerf. It's also noticeable loading content from my local network too. What's going on?


I've tried both 5ghz and 2.4ghz, rebooted router, verified latest router firmware, rebooted phone, reset network settings on the phone, I don't have wifi assist on, disabled bluetooth all without any change. It's always about half the speed of the iPhone8.


The only time it seems close is if I'm literally standing right next to the router. Else if I'm a couple feet away, the Xs drops to half the speed.

iPhone Xs, iOS 12

Posted on Sep 22, 2018 10:09 AM

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Question marked as Top-ranking reply

Posted on Jan 7, 2019 1:00 PM

Is it updated to the latest version of iOS? iOS 12.0.1 fixed this issue...

Update your iPhone, iPad, or iPod touch - Apple Support


iOS 12.0.1

 

iOS 12.0.1 includes bug fixes and improvements for your iPhone or iPad. This update:

  • Fixes an issue where some iPhone XS devices did not immediately charge when connected to a Lightning cable
  • Resolves an issue that could cause iPhone XS devices to rejoin a Wi-Fi network at 2.4GHz instead of 5GHz 👈🏻
  • Restores the original position of the “.?123" key on the iPad keyboard
  • Fixes an issue where subtitles may not appear in some video apps
  • Addresses an issue where Bluetooth could become unavailable

For information on the security content of Apple software updates, please visit this website: https://support.apple.com/kb/HT201222 

62 replies
Question marked as Top-ranking reply

Jan 7, 2019 1:00 PM in response to eyepwn

Is it updated to the latest version of iOS? iOS 12.0.1 fixed this issue...

Update your iPhone, iPad, or iPod touch - Apple Support


iOS 12.0.1

 

iOS 12.0.1 includes bug fixes and improvements for your iPhone or iPad. This update:

  • Fixes an issue where some iPhone XS devices did not immediately charge when connected to a Lightning cable
  • Resolves an issue that could cause iPhone XS devices to rejoin a Wi-Fi network at 2.4GHz instead of 5GHz 👈🏻
  • Restores the original position of the “.?123" key on the iPad keyboard
  • Fixes an issue where subtitles may not appear in some video apps
  • Addresses an issue where Bluetooth could become unavailable

For information on the security content of Apple software updates, please visit this website: https://support.apple.com/kb/HT201222 

Jan 25, 2019 3:19 PM in response to Dogcow-Moof

Same issue as with most people here and online. I'm on the latest update, and wifi still gets slow randomly. It's like a few posts above, paraphrasing him, LinkedIn take almost a minute or more to refresh.. Same for Instagram, Facebook, and others...really frustrating.. does not have any loading issue when connected to LTE... I get about 50Mbps wifi but it acts like 1.2Mbps..." .


Even more frustrating is I also have the well known system-wide stutter issue after a period of inactivity (on animations or scrolling), so this data loading issue means even more stutter/jitter on an already not smooth phone.


I have tested the XS against three phones side by side at home: XS, iphone 6(!!) and Pixel XL, both other phones work great on wifi, on the same apps, so I know for a fact it's not the app (even cross platform!) nor the router. It's 100% the phone.



[Edited by Host]



Sep 22, 2018 10:00 PM in response to eyepwn

I had the same issue with a brand new iPhone XS. I changed the iPhone's DNS and speeds were back to normal.


Set a custom DNS


You may try Google DNS. Here is how you can do this:


  • Go to Settings > Wi-Fi
  • Find your Wi-Fi
  • Tap on the ℹ button User uploaded file
  • Tap Configure DNS and select Manual
  • Tap add Server
  • Type 8.8.8.8, Google’s DNS numbers.
  • Delete all other DNSs
  • Tap Save
  • You can undo this by selecting Automatic, if you want to do so.

Sep 27, 2018 4:44 AM in response to eyepwn

Wow


I think I found the solution

All you need to do is

1. Make a backup on a computer

2. Factory reset

3. Set up the phone from that backup

4. It should work


This should work as I had the same isssue where my other devices were getting 50Mbps and my iPhone Xs max was only even sometimes getting between 12 to 0

And now I’m getting almost 40

Which is an improvement but it is still not perfect


I hope this works for eve

Sep 22, 2018 10:18 PM in response to alexsantisteban

Thanks for the reply. Tried that but no go. Plus I think DNS only affects internet connection speeds. I've been testing local network speeds which is what has been slow.


On a separate note, I just noticed that in certain cases, there's a big difference when I put my hand behind the phone or not. I propped up the phone and the speeds were decent (still not as good as the iPhone8). But if I just put my hand behind it, the speed drops 2-3 times. Makes me think this is an antenna/interference issue with the phone...

Sep 23, 2018 9:11 PM in response to eyepwn

Are you still restoring a backup from iCloud with new phone? (Check Apple ID - iCloud - backup.... also photos app, and if you are using message sync in iCloud open messages app too)

If so, the phone is prioritizing your backup restore over your speed test. Xs should be 2x faster with newer WiFi chipset. If it still performs like that when restore is complete have diagnostics ran through Apple support app or Apple store.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone Xs wifi slow (half the speed of iPhone8)

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