iPhone X stolen, turned off, how to track it

Question

iPhone X stolen, turned off, how to track it

Yesterday my brand new iPhone X 256gb is stolen, it is switched off so cannot work find my iPhone...
Is it any way to track it over IMEI or any code I have?

iPhone X, iOS 12

Posted on Sep 22, 2018 11:51 AM

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Answer 1

rose_10

Community Specialist

Sep 23, 2018 12:18 PM in response to milosfrompodgorica

Greetings milosfrompodgorica,

Thanks for visiting the Apple Support Communities! I understand your iPhone was stolen, and you're curious how to track the device.

Using Find My iPhone is the only Apple service which can help locate the iPhone. Additionally, you can turn on Lost Mode if Find My iPhone was enabled on the device before it was stolen. The following guide provides helpful information for when an iPhone is stolen: If your iPhone, iPad, or iPod touch is lost or stolen

Kind regards.

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Answer 2

Sep 24, 2018 8:48 AM in response to milosfrompodgorica

I was at the police and gsm provider, Telenor..
The only way to track the phone is over the IMEI number if it doesnt go in pieces...
IMEI is one and only way to track signal of the phone if it ever be turn on with any number or any network in the world.
Find my iPhone and all other apps are usable only if it is on the net, wifi or mobile, but in 99% of stolen phones thief immediately pull out sim card and flash the phone, so it is uselles. Only police can track it over celular networks(mobile providers)...
I read a lot of about it on the net,

one and only way to track stolen phone is IMEI number if the phone is on at all.

Thank you all for understanding,

cheers!

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Answer 3

KiltedTim

Level 10

227,604 points

Sep 24, 2018 6:17 AM in response to milosfrompodgorica

It is possible for the carrier to track it via IMEI, but only if the phone is turned on and connected to the cellular network. It should also be noted that they will not do so without a valid court order.

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Answer 4

kb1951

Level 10

126,131 points

Sep 24, 2018 6:17 AM in response to milosfrompodgorica

You cannot track it by the IMEI number. The only way is by find my phone and then only if it on with a cellular connection.

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Answer 5

Sep 23, 2018 11:52 PM in response to rose_10

Sarah_s1 would like to say thank you but you are not helping at all...one is turned off as I said, it is offline. I asked for IMEI tracking. No phone among others of mine family on FindMyIphone map, it is OFFLINE

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Answer 6

Sep 24, 2018 6:14 AM in response to milosfrompodgorica

Track by IMEI? You’re kidding right?

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iPhone X stolen, turned off, how to track it

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