Purchased new iphone. whatsapp cannot access my contacts.
unable to share contacts with whatsapp.
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Joseph_S.
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Community Specialist
Hello and welcome to Apple Support Communities, Davetay!
I understand you're unable to get Whatsapp to see the contacts on your iPhone. I can understand how this may be concerning, especially when trying to get in touch with friends and family via the app. I'd be happy to provide you information that may help you out.
I hope his helps!
Thank you for using Apple Support Communities.
Have a great day!
I understand you're unable to get Whatsapp to see the contacts on your iPhone. I can understand how this may be concerning, especially when trying to get in touch with friends and family via the app. I'd be happy to provide you information that may help you out.
Here's a good article from Whatsapp: Problems seeing contacts
How to enable access to your contacts
If you initially denied WhatsApp access to your phone's contacts, you can enable access by going to your phone's settings:
- Go to
iPhone Settings > Privacy.
- Tap Contacts.
- Make sure WhatsApp is turned on.
If WhatsApp is grayed out or doesn't appear in privacy settings
This is a rare issue, but it does happen to a small number of users. Ensure you don't have any restrictions set in
I hope his helps!
Thank you for using Apple Support Communities.
Have a great day!