My ipad won't take a charge and it doesn't turn on

My ipad won't turn on or charge

What do I do

Posted on Sep 23, 2018 4:23 AM

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Question marked as Top-ranking reply

Posted on Sep 23, 2018 4:32 AM

Hi there,


Please check this guide - https://support.apple.com/en-gb/HT201412.


Have you attempted to use a different lightning cable as well by any chance? Often it’s the simple things.


If neither of these are of assistance it may be best to take your device in to your local Apple Store in order for it to be looked at.


Hope this helps.

2 replies
Question marked as Top-ranking reply

Sep 23, 2018 4:32 AM in response to alicefromgresham

Hi there,


Please check this guide - https://support.apple.com/en-gb/HT201412.


Have you attempted to use a different lightning cable as well by any chance? Often it’s the simple things.


If neither of these are of assistance it may be best to take your device in to your local Apple Store in order for it to be looked at.


Hope this helps.

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My ipad won't take a charge and it doesn't turn on

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