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my phone is water damaged even it is water proof why?

my phone is water damaged

even it is water proof

why is that?

iPhone X, iOS 11.4.1

Posted on Sep 23, 2018 8:35 AM

Reply
Question marked as Apple recommended

Resistant does NOT mean if it get's wet it won't be damaged. If your phone is damaged by water, you have to get an out of warranty replacement. iPhone warranty does NOT cover damage caused by water.


Here is a link which provides the prices in the US: iPhone Repair - Official Apple Support


Prices will likely vary in other countries.

Posted on Sep 23, 2018 8:48 AM

9 replies
Question marked as Apple recommended

Sep 23, 2018 8:48 AM in response to sagarnem

Resistant does NOT mean if it get's wet it won't be damaged. If your phone is damaged by water, you have to get an out of warranty replacement. iPhone warranty does NOT cover damage caused by water.


Here is a link which provides the prices in the US: iPhone Repair - Official Apple Support


Prices will likely vary in other countries.

Oct 7, 2018 7:30 AM in response to lobsterghost1

I dunked my phone in water my iPhone X it clearly says in the features of this phone that it’s water PROOF upto one meter ! And after service it started to work but the next day the screen went off agian but I can still hear the text messages and calls and I still have warranty for this phone and I live in Pakistan. What do I do ?

Oct 7, 2018 7:50 AM in response to amna170

amna170 wrote:


I dunked my phone in water my iPhone X it clearly says in the features of this phone that it’s water PROOF upto one meter ! And after service it started to work but the next day the screen went off agian but I can still hear the text messages and calls and I still have warranty for this phone and I live in Pakistan. What do I do ?

You are incorrect. No iPhone is waterproof. They are water resistant, but they've never been waterproof.


You also don't have warranty for your phone. As water damage is NOT covered by Apple warranty. You'll need to purchase a replacement.

Nov 6, 2018 3:31 PM in response to brokennomore

brokennomore wrote:


There are other options than just a replacement. Do a lot of research before you decide to do anything other than pay for a out of warranty replacement directly from Apple, but just know there are options.

I don't know why you:


A. Responded to me? I'm not the OP.

B. Felt the need to respond more than two weeks since the OP started the thread?

C. State there are options but not list them and why?

D. Because the ONLY option sanctioned by Apple is an Out of Warranty replacement.

E. And any other option would void any warranty the OP may have left.

my phone is water damaged even it is water proof why?

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