Just unacceptable for the amount we paid. 😡 I researched this phone to death so many rave reviews on the camera.
I have a friend who bought the XS Max same weekend I did. Her photos are as bad as mine. Apple needs to take notice.
Agreed. Ive read some people blame it on low light but I don't think that's the case. The room I'm sitting in has more than ample light being there are 5 bulbs in the fixture. Not to mention, the Note 9 I had could take a picture outside in the dark and not be as noisy as this camera inside. I am happy with most of the phone and the way it works with everything else but the camera is nothing short of a joke.
UPDATE: So i went to the Apple store today. I said my camera was doing some weird stuff and that all of my pictures looked pixelated. I showed him some pictures and the guy just blamed it on the low-light and said he couldn’t do anything about it. I even compared the camera of the Iphone 8 Plus with mine and he just said he couldn’t do anything about it... Is this what i payed 1450 euros for? Nice Apple... thanks.
I have this problem too and I'm very mad at the moment. I got XS MAX, taken some images and when I viewed them they all looked - I don't the word for it but the skin on the people just looks somehow smudgy, or a little bit "painted" by a paintbrush or something, it's ridiculous and looks horrible. I took a group photo of people with the back camera and the photo is useless, the people's skin is something like ripled, waterish, smudged, the colors look off and very pixelated.
I googled it and gave it few more shots. I disabled smart HDR since some ppl suggested that could be the problem - no, it's not smart HDR. I tried disabling live and no luck either. Pictures of people taken with the back camera indoor under regular room lighting are even worse than my 6 years old iPhone 5S! This is f* ridiculous! Hence, I picked up my old Iphone (5s) and took the same shot at the identical lighting conditions and on the 5s it looks WAY better, although it looks somewhat grainy in darker areas. Max on the other hand is just **** ugly, like painted or somewhat "rippled" or something, I really don't know the word but it's utterly annoying since none of the images on the phone are not even remotely useful. Even 5s has a better camera compared to this XS. There's something seriously wrong here, my IOS is updated to the latest version. If this doesn't resolve in a week, I'm taking it back. It's either a serious bug or false, very FALSE advertisement. The camera on mine is worse than 5s!
I’m beginning to think it’s all paid reviews. My photos are definitely not like all the photos in the YouTube XS camera reviews. I would think it was just my phone but my friend’s is like mine and so is my coworker’s who just got one. She doesn’t mind it. I travel a lot though and was hoping for this to be my go to camera instead of lugging around another one. I guess I was expecting too much for $1200 (rolls eyes). I get it is a 12 mega pixel camera but so is my husband’s Samsung and his photos are so much crisper and cleaner AND his phone was almost half price as mine. I just can’t believe there is no more talk of how crappy the camera is other than this one thread!!
Well its for sure not an awesome camera as it was made out to be. The wife's note 9 takes way better pictures that this phone ever thought about. hgfhfggh hit the nail on the head as how he describe it taking images. It's even more sad that Apple cannot admit they messed up. I left Android because I didn't want my data all over the place anymore and this was my first Apple product. Was hoping for a lot better than what I got here.
I tried my best to tell those Apple Store guys that it’s not the low-light but just the camera. But they just kept blaming it on the low-light. I’m now giving it a try to contact Unbox Theraphy. If he sees my e-mail about this issue maybe he will make a video about it so Apple is gonna be aware of the issue and hopefully fix it. Or else i will make a video and put it on Youtube, because this is just a 1450 euros joke for me.
Well I am getting Verizon to replace mine. Granted I guess its certified "like new" lol. I figure Ill turn it on and take some pictures prior to wiping my phone and sending my original one back. If the new one takes better images at least I know its bad camera sensors in some. Otherwise I guess we are stuck with terrible images. Its sad they want to put this up against a Note 9 and the likes. This phone doesnt stand a chance. My wife's phone hands down takes better images.
Yeah I just got this phone for Christmas and I think I’ll be trying to get my 8 plus back. Snapchat is horrible on the XS Max and the camera isn’t great in low light compared to my old phone. I also feel like my battery was much better.
Replacement came in and it was the same way. So I sent the replacement back to Verizon. No since in sending my phone back if they both do the same crap. So sad this is such a terrible camera and they arent saying anything about it to fix it.
Had anyone got this sorted? I had a genius appointment, today and he said he couldn't do anything. He acknowledged that it's basically a water colour painting, once you zoom in just a little bit, but it's apparently a feature, not a bug.
I haven't here. I guess until Apple decide it can fix it with software its not going to go anywhere. Apple hasn't even acknowledged there is an issue with it as far as I know. I mean they are saying nothing is wrong with their bent tablets I don't think they are going to admit anything is wrong with the camera they swear is better than the last one.
(I Did two post on this issue before) So i have the same problem also with the Front and Rear cameras on my Xs Max running 12.1.2.
I Got the rear camera replaced, didn't help. So i took the phone back and got the hole unit replaced (new iphone), but STILL the same blurry, static, grained pictures on front/rear cameras.
Apple support says they can't / don't know what to do and that theres no other repport on this? well they obviously didn't read there own Communities and all the posts that u guys have published about the exact same issue.
I just went back and checked the photos from my iPhone 7+ (which I wish I still had) and they were better. How can this be? Lots of light, low light, it doesn't matter. Overall, my old iPhone blows this newer more expensive one out of the water.
The photos look like an impressionist watercolour painting and Apple won't do a thing.
This isn't solved. Period.
Hi folks. I have this problem too and did quite a lot of troubleshooting. I compared other camera apps. I was noticing they look better. I stumbled on the fact the other apps use JPEG vs. Apples HEIC format. Then I did some digging and determined that by default the XS iPhone is HEIC (high efficiency) by default. This can be changed in Settings > Camera > Formats > Most Compatible. I changed to this setting and I see a dramatic improvement in my photos. Give it a try. Cheers, Jay
should my iphone xs max camera look blurry?
