iPhone 8 update to iOS 12, CarPlay Apps feature not there

I have an iOS 12 updated iPhone 8, and I have a VW that is CarPlay compatible. After the update, the new feature showing non-apple Apps does not appear. Only the basic apps display, and the screen does not slide to the right to display additional. My wife has updated her iPhone 8 Plus to iOS 12 as well, and it displays fine for her with the additional apps. I have numerous apps that displayed for her. And, I have updated all apps to be current. Any suggestions on how to get the new feature to work is appreciated.

iPhone 8, iOS 12, All apps updated

Posted on Sep 23, 2018 9:22 PM

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3 replies

Sep 24, 2018 9:53 AM in response to William C. Pegues FCSI CCS

William C. Pegues FCSI CCS wrote:


I have an iOS 12 updated iPhone 8, and I have a VW that is CarPlay compatible. After the update, the new feature showing non-apple Apps does not appear. Only the basic apps display, and the screen does not slide to the right to display additional. My wife has updated her iPhone 8 Plus to iOS 12 as well, and it displays fine for her with the additional apps. I have numerous apps that displayed for her. And, I have updated all apps to be current. Any suggestions on how to get the new feature to work is appreciated.


Few questions...


  • Do you actually have compatible non-Apple apps installed on your iPhone 8. For example, do you have Google Maps or Spotify installed?
  • If you go to Settings > General > CarPlay > Your Car are the apps you are expecting to see listed there or are they "uninstalled" and simply need to be added back in?
  • Do you have restrictions enabled on your iPhone that prevent CarPlay from working as expected?

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iPhone 8 update to iOS 12, CarPlay Apps feature not there

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