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Problems upgrading to macOS Mojave on MacBook Pro 2018

As macOS Mojave was released today, I thought I would try to upgrade my 15" MacBook Pro 2018 to the latest software. However, when I'm running the installer, after around 2-3 minutes I get an error message that a problem has occurred, with no solution in sight. I have tried to reboot, turn it on and off, updated without internet etc etc, nothing works. This is the error message I'm getting (in Swedish):


User uploaded file

MacBook Pro (15-inch, 2018), macOS High Sierra (10.13.6)

Posted on Sep 24, 2018 12:20 PM

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Posted on Sep 29, 2018 2:01 AM

It seems that many people have gotten confirmation from Apple that this is an issue with the T2 chip.


I would STRONGLY advice you to stay on whatever OS you are running now, do NOT try to install Mojave or reinstall the OS you are running. Even the people who have gotten it to work are experiencing several bugs with Mojave. If I were you, I would wait until Apple releases a patch for the OS so that it works with the new MBP:s. Thanks for all the insight everyone!

480 replies

Sep 29, 2018 6:24 PM in response to Allan Eckert

Well that’s just great Allan. Kind of like playing the lottery, uh? We all shell out the money and for some of us, we win, and others, we lose. Great business model - don’t you think? It’s completely unacceptable and after buying Apple products now for over 3 decades, it looks as though the High Sierra’s will be my last journey before dying of thIt’s in their Mohave.

Sep 29, 2018 6:48 PM in response to iFrog41

The only macs with the T2 chip are the iMac Pro and both the 13” and 15” 2018 touchbar MacBook Pros. The 2016 and 2017 touchbar MBPs have the T1. None of the base MBPs with function keys have nor will have these chips. It is for the touchbar, Touch ID, Apple Pay and the T2 also controls the NVMe SSDs as well.


I have a Late 2016 15” touchbar and I installed Mojave over my 10.13.6 installation. I did a regular upgrade proceeding as soon as I downloaded the Mojave.app installer from the Mac App Store.


If you or anyone has a problem installing Mojave or having it work normally on any 2016-2018 MBP then the problem is your specific machine or a conflict with software you have installed or if you modified something on the system that is causing a conflict. Maybe a Boot camp partition or something like this. No one should have a problem upgrading to Mojave on the latest macs.


I repeat Mojave IS NOT BROKEN!!!


Please open disk utility when booting the Mac by holding command+R. Then select the volume which should say “Macintosh HD” and click on First Aid. This should repair any errors you may have.


If you have FileVault turned on you will have to mount the SSD and enter your password to mount it.

Sep 29, 2018 7:07 PM in response to lec0rsaire

Your confidence level in your statement is mind boggling.

This is not my first rodeo. I have done this and cleaned out my MBP etc etc. I have done updates to the Mac os many times and never have I been stumped as with Mojave.

Clean Install with erasure of SSD, you name it I tried it. Hours spent trying to do something that should be simple.

This is nuts

Sep 30, 2018 4:48 AM in response to Robin Bonathan

Robin, you have a valid point, and what you are saying is totally correct, when it comes to unique setups, installations, etc.


What I think you have overlooked here is, some of these people complaining, have erased their internal storage, be it SSD, or Fusion Drive, and still had the installation fail. Since I haven't personally gotten my hands on a newer Mac e.g. 2016+ MacBook / pro with the new ports, and chipsets, I really can't comment here. My best experience here would be to assess anyone having issues with a 2015, or older Mac having problems, simply because I don't have the hands on experience with the newer hardware. I forgot to mention last night that, another friend from my main online community also is part of Macadmins, I'm not really familiar with it, but he said there's been quite a few issues reported there as well. However, because they're more of a private community, I've been told Google is kept out of there, so search results don't really show anything.


There is one more method I would personally try, if I was having issues, but its's up to the individuals here to try, as it would be a bit time consuming based on specific setups. Note, this isn't limited to Mojave, either. The process of which I'm referring to is creating a master install to a drive, then cloning that install to the internal drive of the said Mac. This is how Apple ships the os on new Macs. They create a master install, and image it to the Macs at the manufacturing plant. Otherwise it would take to long to run the installer each time a new machine is produced.

Sep 30, 2018 5:04 AM in response to iFrog41

Performed the suggested inbuilt Hardware Test - ”No Issues.” Checked RAM on Activity Monitor - 3.62/8.0. DVDGenie, perhaps some individuals hereon are sufficiently adventuresome to create a master install to a drive and then cloning. Bit I would ask, why on earth should the average Mac user have to go through this. I found your statement, “Google has been kept out...search results don’t really show up” quite compelling.

Sep 30, 2018 5:18 AM in response to iFrog41

I am not equipped to try this however as you said like others I have wiped my SSD clean and proceeded with install.

On one occasion after skipping the part of install where you get to choose where to get your data to import ( my case TM) chose to import later I actually had Mojave installed. Having to go through process of setting up accounts etc.

Thought I was on my way. Proceeded to use Migration Assistant and all went for a crap.No activity from my NAS where the TM is. Tried booting to safe mode and reinstall Mojave and install locked up.

This was on my first attempt. The other 3 attempts where a straight upgrade including a clean install and choosing to use TM for data transfer during the install process.

All 4 times a clean install of High Sierra and TM data transfer during install worked the way its supposed to.

I am willing to accept that I am the one that has an issue but where to go from here. My MBP works like a champ under High Sierra so what is so different with Mojave that my machine goes for a crap. That is why I and others believe the issue lies with Mojave.

Heck I've been wrong before, but .....

Sep 30, 2018 5:18 AM in response to dmauch

To answer your first question, clone an install bypasses any issues the installer might have. 2, it usually saves time, especially when cloning an install where everything is setup.


To answer your other question about why the average Mac user should bother with this, because I grew up with an Apple community where your average Mac user, was also a professional of some kind, and they commonly knew how to take care of their computers and perform technical stuff as needed. Because of this, that's the genetical expectation I've developed for any Mac user now, and while every single person may not know a lot of tech stuff, it's a good thing to learn.

Sep 30, 2018 5:26 AM in response to picklebreath

The only thing I would say is installing TM from NAS can be very time consuming.


Though a keep a NAS backup I have always done backup from a USB 3 HD.


Also when it asks what you want transferred from your account let it populate all the fields with files/apps/network settings before proceeding.


You will only get a partial restore if you do not wait until calculation has finished.

Sep 30, 2018 5:31 AM in response to Robin Bonathan

Robin,

One thing I'd like to add here, when I've used migration assistant in the past, I haven't been happy with the results.


There for, wile I do keep a TM backup on a usb drive, I manually copy things back to the new install. It can be a bit more time consuming, but the end result is usually more reliable, and the fact is, there isn't that much I really need to hunt and peck for.

Problems upgrading to macOS Mojave on MacBook Pro 2018

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