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how can i order my iphone using my apple upgrade phone ?

hi ive been trying to order a new iphone xs max since last week (ive tried pre order) but every time i attempt to order it always says “sorry i am not qualified for financing” how can i fix this problem, should i go to the apple store and just order it from there ?

Posted on Sep 24, 2018 6:00 PM

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Posted on Sep 25, 2018 8:19 AM

Have you tried to contact Apple Support about that, asking for an explanation?


From this link:

How to Upgrade Your iPhone - Apple

At the end of section "Here’s how to upgrade", choose "still have questions? Chat now....


Regards

Giulio

2 replies

Sep 25, 2018 8:19 AM in response to jiesbelle

If you are already part of the Upgrade program, and wish is to update an existing iPhone under the program then when ordering the iPhone online you need to select the iPhone Upgrade Program payment option, and then select the "I am already part of the program" button.


It will then make you verify you are eligible for the upgrade.


To be eligible, you need to have completed the equivalent of 12 months of payments, and have been part of the program for at least 6 months.


You can also go here to verify eligibility.


See if your iPhone is eligible for an upgrade - iPhone Upgrade Program

how can i order my iphone using my apple upgrade phone ?

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