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I am using the latest MacBook Pro 2018 version. After upgrade to MacOS Mojave, I cannot sign out, login App Store or View my account. It always show "Cannot Connect to App Store". I also upgrade my iMac to MacOS Mojave, my iMac does not have this issue.
How can I fix this issue on my 2018 MacBook Pro?
Thank you
MacBook Pro TouchBar and Touch ID, iOS 12
I found a solution that worked for me. It took me two steps, and all credit to BocaBoy in this thread: Re: Mojave installation fails: duplicate App Stores, can't sign in with Apple ID (Macbook Pro, Late 2016)
OK, I just spoke with Apple engineering and they gave me a fix for this. It worked for me and it may work for you. You must know how to use Terminal and access hidden directories with Finder in the root of your drive.
First, make SURE that you've backed up the directory /Library/Security/Trust Settings. Copy it on your Desktop or Downloads directory, or wherever you'll be able to access it.
1. Again, back up the user certificate trust settings files described above. Then, remove them with the following commands, entering your administrator password when prompted:
cd "/Library/Security"
sudo ditto -ck "Trust Settings" TrustSettingsBackup.zip
cd "/Library/Security/Trust Settings"
sudo rm *.plist
2. Attempt to sign into the App Store.
This didn't work for me until I restarted at which point I was able to log in and see all of my accumulated updates. If you're not comfortable working at the system level, DON'T do this. If you are, this may fix your problem. It did for me.
Once you're sure that you've got the App Store working, you can delete the TrustSettingsBackup.zip file as well as the backup of the Trust Settings directory.
3. Reenable System Integrity Protection by repeating step 1 but using the command csrutil enable.
After I modified the Trust Settings directory, I was able to reboot and connect to the App Store and Books Store.
Good luck, everyone!
show me were it says store?
You know I do not see any updates that is noticeable do you?
I log in my account again do not see what your asking me to see? Little help with some screen shots please.
Thank you
i would send you a pic of my page but I cant figure how to. Anyway mine looks just like yours, except you have to go to top of screen to see what I talking about
Yep
I use command shift F4 but same idea. And same commands with F3 do whole screen shot.
what is yep? I was trying to help you with that. be careful you copied all you info on the bottom last and first name you copied. I see the top now what?
Ok got to go to work anymore replies I will respond tommorow.
Thanks to all that tried to help me out.
Do they go away when you open them via the applications line in finder? Or in Launchpad?
I wish we could have helped you. Maybe you could log in to main apple and ask for a techie.
Good luck to you.
You are very welcome.
Usually the techies are available early and late. Im sure they will answer a call after you leave work.
THanjk oyu again for all your help msybe someone else can help or maube there will be a update to fix it.
Thnk yoiu again
jaybirdlad,
Were do you find this I do not know were to look? Please advise.
Thank you hope it fixes mine when you tell me were it is?
It did not work for me 😟
mr_costaud
I think you sent this to me and meant for someone else just so you know. I did the Mojave update and none of mt apps showing.
Thank you
After upgrade to MacOS Mojave, I cannot login or connect to App Store.
