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Mac Cleaner

I keep getting a pop up to use "Advanced Mac Cleaner". Is this a good cleaner?

iMac (21.5-inch, Late 2013), OS X El Capitan (10.11.1)

Posted on Sep 25, 2018 6:49 AM

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Posted on Sep 27, 2018 5:40 PM

Force Quit Safari ( command + option + esc keys).Then restart Safari holding the Shift key. If you still have problems Empty Caches (Safari menu > Preferences > Privacy > Remove all website data. (This will also remove history if you do not want to remove History open Safari Preferences > Advanced and check mark “Show Develop Menu” then choose “Empty Caches” from Develop Menu ).

Then go to Safari Preferences > Extensions and check there. If there is an extension delete it.

If the problem persists then download and run Malwarebytes. Malwarebytes will detect Advanced MacCleaner as PUP (Potentially Unwanted Program) and will remove the app and all of its components.

6 replies
Question marked as Best reply

Sep 27, 2018 5:40 PM in response to kdoconn

Force Quit Safari ( command + option + esc keys).Then restart Safari holding the Shift key. If you still have problems Empty Caches (Safari menu > Preferences > Privacy > Remove all website data. (This will also remove history if you do not want to remove History open Safari Preferences > Advanced and check mark “Show Develop Menu” then choose “Empty Caches” from Develop Menu ).

Then go to Safari Preferences > Extensions and check there. If there is an extension delete it.

If the problem persists then download and run Malwarebytes. Malwarebytes will detect Advanced MacCleaner as PUP (Potentially Unwanted Program) and will remove the app and all of its components.

Sep 28, 2018 11:12 AM in response to kdoconn

+2 for what macjack posted.


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If the pop-up reloads, force quit Safari (command - option/alt - esc) and reopen with the shift key held down. If that doesn't work, disconnect from the Internet, go to Safari/History and delete the website. Quit and reopen with the shift key held down. Then reconnect to the Internet.


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