Mojave System Preferences quit unexpectedly

Question

Mojave System Preferences quit unexpectedly

After upgrading to Mojave I am unable to open System Preferences. The error is as follows.

Process: System Preferences [1544]

Path: /Applications/System Preferences.app/Contents/MacOS/System Preferences

Identifier: com.apple.systempreferences

Version: ???

Build Info: SystemPrefsApp-411000000000000~238

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: System Preferences [1544]

User ID: 502

Date/Time: 2018-09-25 11:06:51.028 -0500

OS Version: Mac OS X 10.14 (18A391)

Report Version: 12

Bridge OS Version: 3.0 (14Y667)

Anonymous UUID: CC717FE9-BAD3-28C7-6874-B67918ACE595

Time Awake Since Boot: 2400 seconds

System Integrity Protection: enabled

Crashed Thread: Unknown

Exception Type: EXC_BAD_ACCESS (Code Signature Invalid)

Exception Codes: 0x0000000000000032, 0x00000001097412b0

Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x2

kernel messages:

Backtrace not available

Unknown thread crashed with X86 Thread State (64-bit):

rax: 0x00000001097c2e18 rbx: 0x00000001097c2e18 rcx: 0x00000001097412b0 rdx: 0x0000000000000000

rdi: 0x000000000000000a rsi: 0x00000001097c2e18 rbp: 0x00007ffee83e0120 rsp: 0x00007ffee83e00c8

r8: 0x000000010781f000 r9: 0x0000000109755808 r10: 0x000000010781f000 r11: 0x000000000003b000

r12: 0x00000001097c2e98 r13: 0x0000000000000011 r14: 0x00007ffee83e0c30 r15: 0x00000001097c1918

rip: 0x00000001097412b0 rfl: 0x0000000000010246 cr2: 0x00000001097412b0

Logical CPU: 2

Error Code: 0x00000015

Trap Number: 14

Binary images description not available

External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 1470

thread_create: 0

thread_set_state: 0

Any ideas? I have already deleted the com.apple.systempreferences.plist file but it did not work. The error persists after reboot and in safe mode.

MacBook Pro TouchBar and Touch ID, macOS Mojave (10.14)

Posted on Sep 25, 2018 9:09 AM

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Answer 1

Best reply

davisfromopelika Author

Level 1

19 points

Sep 25, 2018 10:18 AM in response to davisfromopelika

Found this other support article for the same error with Safari. Can't open Safari after installing Mojave

I was able to get around this by right-clicking on Safari -> Show Package Contents -> Contents -> MacOS and double-clicking on Safari. Or by opening Terminal and running "/Applications/Safari.app/Contents/MacOS/Safari &"

Hopefully there is an update or something that will fix this soon.

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Answer 2

Sep 25, 2018 7:02 PM in response to davisfromopelika

Had this problem today after upgrade (on launching both Sys Prefs and Safari). Had a chat to Apple support, no go. They wanted me to reinstall the OS. I had Sentinel agents running in my system, not sure if that's the case with you. Found this page which corrected the launch behaviour - https://gist.github.com/Ambroos/f6f37398e3aecd7da467cbcf85d5299b

It's a "use at your own risk" kind of thing so bear that in mind. In my case when Sentinel One releases a Mojave compatible version only then will I reinstate the agents.

Hope this helps you, if not then I wish you luck until Apple officially chimes in.

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Answer 3

Vendel22

Level 1

10 points

Sep 30, 2018 11:15 AM in response to davisfromopelika

Have same isse, also with SentinelOne agent installer.

Updated the agent to newer version (2.6.1.2509j, but same issue. Had to remove the agent completly via recovery mode. Tried removing via Sentinel One management portal, but my Mac crashed then.

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Answer 4

Sep 26, 2018 7:41 AM in response to VelvetFog09

I do have a Sentinel One agent running on my machine. Received word from Sentinel One yesterday that Mojave is not currently supported and that they are working on it.

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