Why is my Mac Mini 1.4GHz Dual-core Intel Core i5 going so slowly?
Hey everyone, I run a business and we use Mac minis at a few of our desks. Mainly for documents saved on dropbox business.
All of a sudden a month or so ago, our Mac Mini 1.4GHz Dual-core Intel Core i5 just started performing very slowly. We get beachballing and lags to open anything. Just loading takes for ever, let alone actually doing work on it. I wiped it and reinstalled dropbox, which took days to actually synch, and reinstalled the OS. Still lagging like crazy with barely anything on it.
I used Etrecheck to get a report which I have pasted below. Can anyone help please?!
EtreCheck Report
EtreCheck version: 5.0 (5008)
Report generated: 2018-09-23 14:55:52
Download EtreCheck from https://etrecheck.com
Runtime: 11:33
Performance: Poor
Sandbox: Enabled
Full drive access: Disabled
Problem: Computer is too slow
Description:
Slow and beach balling even though I wiped computer clean
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Poor performance - EtreCheck report took over 10 minutes to run. This is very unusual.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Abnormal shutdown - Your machine shut down abnormally.
Hardware Information:
Mac mini (Late 2014)
Mac mini Model: Macmini7,1
1 1.4 GHz Intel Core i5 (i5-4260U) CPU: 2-core
4 GB RAM - Not upgradeable
BANK 0/DIMM0 - 2 GB DDR3 1600 ok
BANK 1/DIMM0 - 2 GB DDR3 1600 ok
Video Information:
Intel HD Graphics 5000 - VRAM: 1536 MB
HP VH240a 1920 x 1080
Drives:
disk0 - APPLE HDD HTS545050A7E362 500.11 GB (Mechanical - 5400 RPM)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 - Macintosh HD (Journaled HFS+) 499.25 GB (52.30 GB used)
disk0s3 - Recovery HD [Recovery] 650 MB
Mounted Volumes:
disk0s2 - Macintosh HD 499.25 GB (446.69 GB free)
Journaled HFS+
Mount point: /
disk1s2 - G***********e 191 MB
Mac OS Extended
Disk Image
Mount point: /Volumes/G***********e
Network:
Interface en0: Ethernet
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS High Sierra 10.13.6 (17G65)
Time since boot: About a day
Configuration Profiles:
Information not available
Security:
| System | Status |
|---|---|
| Gatekeeper | Enabled |
| System Integrity Protection | Enabled |
32-bit Applications:
One 32-bit app
System Launch Agents:
| [Not Loaded] | 8 Apple tasks |
| [Loaded] | 161 Apple tasks |
| [Running] | 68 Apple tasks |
| [Killed] | 56 Apple tasks |
| [Other] | One Apple task |
System Launch Daemons:
| [Not Loaded] | 40 Apple tasks |
| [Loaded] | 169 Apple tasks |
| [Running] | 76 Apple tasks |
| [Killed] | 48 Apple tasks |
| [Other] | 2 Apple tasks |
User Launch Agents:
| [Loaded] | com.google.keystone.agent.plist ((null) - installed 2018-09-23) |
Internet Plug-ins:
QuickTime Plugin: 7.7.3 (installed 2018-07-04)
Time Machine:
Time Machine Not Configured!
Performance:
System Load: 1.75 (1 min ago) 1.59 (5 min ago) 1.62 (15 min ago)
Nominal I/O speed: 1.53 MB/s
File system: 138.20 seconds (timed out)
Write speed: 25 MB/s
Read speed: 29 MB/s
CPU Usage:
| Type | Overall | Individual cores | |||
| System | 5 % | 9 % | 3 % | 7 % | 3 % |
| User | 10 % | 15 % | 6 % | 15 % | 6 % |
| Idle | 84 % | 75 % | 91 % | 78 % | 91 % |
Top Processes by CPU:
| Process (count) | Source | CPU | Location |
| Other processes | ? | 26.51 % | |
| EtreCheck | App Store | 25.78 % | |
| com.apple.WebKit.WebContent (2) | Apple | 5.26 % | |
| Dropbox | Dropbox, Inc. | 2.54 % | |
| cloudd | Apple | 0.47 % |
Top Processes by Memory:
| Process (count) | Source | RAM usage | Location |
| EtreCheck | App Store | 364 MB | |
| soagent | Apple | 87 MB | |
| Dropbox | Dropbox, Inc. | 84 MB | |
| com.apple.WebKit.WebContent (2) | Apple | 83 MB | |
| Google Chrome | Google, Inc. | 42 MB |
Top Processes by Network Use:
| Process | Source | Input | Output | Location |
| Dropbox | Dropbox, Inc. | 3 MB | 2 MB | |
| mDNSResponder | Apple | 2 MB | 523 KB | |
| com.apple.WebKit.Networking | Apple | 400 KB | 10 KB | |
| netbiosd | Apple | 37 KB | 9 KB | |
| apsd | Apple | 8 KB | 22 KB |
Virtual Memory Information:
| Available RAM | 485 MB |
| Free RAM | 18 MB |
| Used RAM | 3.53 GB |
| Cached files | 467 MB |
| Swap Used | 230 MB |
Software Installs (past 30 days):
| Name | Version | Install Date |
| Gatekeeper Configuration Data | 154 | 2018-09-22 |
| MRTConfigData | 1.35 | 2018-09-22 |
| Safari | 12.0 | 2018-09-22 |
| iTunes | 12.8 | 2018-09-22 |
| Things | 3.6.2 | 2018-09-22 |
| Notability | 3.0.2 | 2018-09-22 |
| Slack | 3.3.2 | 2018-09-22 |
| EtreCheck | 5.0 | 2018-09-23 |
Diagnostics Information (past 7 days):
2018-09-22 13:13:47 Last Shutdown Cause: 0 - Power loss
Mac mini, macOS High Sierra (10.13.6)