You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to Activate iPhone 7

User uploaded file

I get this error after restoring my iPhone and updating to iOS 12. Anyone know of a fix?

iPhone 7, iOS 12

Posted on Sep 25, 2018 10:41 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 23, 2018 9:29 AM

That is a known problem. You can give it to apple and show them the problem, and they will replace the phone for free.

It doesn’t matter if you have apple care or not, they will replace it.


I hope I have helped you.

31 replies

Nov 15, 2018 4:26 PM in response to Dilthan

This issue will only happen to iPhone 7 with specific models, which is an issue with the inability to connect to cellular service. If you restore the phone, and then restart it. It would not able to recognize the sim card, therefore you cannot activate it EVER again (until the problem is fixed). I sent my phone in to fix it and they DID not fix the problem which turn me into this "GREAT" situation. Now thinking about getting an android phone. DISAPPOINTED.

Jan 13, 2019 1:34 PM in response to Dilthan

Total BS. My iphone 7 had the "No service" issue and after getting the run around for 3 weeks I was finally told that theres nothing Apple can do. After getting another phone and "resetting" my Iphone 7 I get the "Unable to activate". again after getting the run around for weeks NOBODY from apple can help.


Its an APPLE issue. If your iphone 7 has the unable to activate issue, along with the no service issue.... You have a very expensive paper weight.

Feb 5, 2019 1:33 AM in response to slim273

My Iphone 6+ also faced this problem , after update to IOS 12 it can not activate again , contact APPLE service with the case number100748457064 , 2 weeks past , with out taking my phone to investigate, they said I have to pay 340 USD to get other replacement Iphone 6+

For what ?

I use my phone with out problem for many year , after upgrade IOS , I loose my phone

Unable to Activate iPhone 7

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.