my keyboard is just over a year old, I don't have the serial number as its unreadable, and I don't have the box - any idea what can be done? I understand there is a replacement scheme?
Your keyboard is covered by a standard one year Apple warranty. If yours is now outside of that warranty you’ll need to pay for a replacement. There is no extended service program listed for the Smart Keyboard at Apple’s web site - Exchange + Repair Extension Programs - Apple Support
Take it to Apple. No one here can help you. This is a user only forum.
Same problem. Stopped working 14 months old. Cost me £169 for what is not fit for purpose. Disgraceful.
ipad pro smart keyboard replacement
