Machine: MacAir.
Program: new Mojave.
Problem: 2011 Office for Mac (despite MS claiming Mojave was comparable with 2011).
Situation: Before installing Mojave, I followed Microsoft's instructions to update and upgrade I did a normal backup onto external hard drive then downloaded MS update for 2011, created specifically to prep for Mojave.
Result: Office for Mac loaded new versions of Word and PPTX that have problems.
Issue: Load asks for proof of original purchase and for old emails from that era (now all changed of course!).
BUT: MS does not provided anywhere to enter the original purchase data or code.
Outcomes: New versions of Word and PPTX can't be accessed AND you are locked out of all your data.
Workaround: The old Word and PPTX apps are still in the dock and still work, so by loading these and then searching for the required docs you can open them.
Fix urgently needed: MS needs to fix the code entry system to allow access to the new apps by legitimate, honest clients. Also, MS should sack the idiot who failed to think this whole thing through.
Help: Anyone got any fixes, advice, ideas?