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Wrong "From" name on @me.com email address.

My daughters email address is a @me.com or @icloud.com, if she sends an email to someone who has her entered into THEIR contacts then the "from" field shows her name correctly. However, if the recipient does not have my daughter in their contacts then MY name her father shows up in the "from" field.


Where do I go to fix this.


Thanks in advance.

iMac, macOS High Sierra (10.13.6)

Posted on Sep 27, 2018 6:58 PM

Reply
Question marked as Apple recommended

There are two places you can check:


1. Go to iCloud.com on any computer, and sign into your daughter's iCloud account. Then open the Mail app, and click on the gear wheel in the bottom left-hand corner of the sidebar. Click on Accounts and see what is listed under "Full Name". If your name appears there, change it to your daughter's name.


2. Go to: Apple - My Apple ID on any computer, and sign into your daughter's Apple/iCloud account. Click the Edit button in the Account section at the top, and see what is listed in the First, Middle, Last Name fields. If your name appears there, change it to your daughter's name.



Best,


GB

Posted on Sep 27, 2018 10:52 PM

1 reply
Question marked as Apple recommended

Sep 27, 2018 10:52 PM in response to David Jensen1

There are two places you can check:


1. Go to iCloud.com on any computer, and sign into your daughter's iCloud account. Then open the Mail app, and click on the gear wheel in the bottom left-hand corner of the sidebar. Click on Accounts and see what is listed under "Full Name". If your name appears there, change it to your daughter's name.


2. Go to: Apple - My Apple ID on any computer, and sign into your daughter's Apple/iCloud account. Click the Edit button in the Account section at the top, and see what is listed in the First, Middle, Last Name fields. If your name appears there, change it to your daughter's name.



Best,


GB

Wrong "From" name on @me.com email address.

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