Slow WiFi speed with iPhone Xs Max

DI tou guys still have wifi troubles

i have bo problem whatsoever

i have 600 Mbit download and 100 Mbit upload

i have an 1000 Mbit connection here in Denmark

my computer gitring around 990 Mbit. Download with cat 5e cable

J

I had the same issue and temporarily fixed separating the two bands and try to connect my XS to the 5GHZ band only. It works flawlessly. Now when you are in a place where you cannot choose bands, the XS sticks to the 2.4GHZ band giving you an unreliable connection. Have you tested your LTE connection? Mine is basically useless outside my home WiFi. I tested earlier today and it got to the point that Speedtest gave me 0 Mpbs and 1.2 upload. T-Mobile is my carrier. I find it unacceptable that you pay premium money for a device that it does not work as advertised. My 6s+ is faster than the XS. Hopefully, it is fixed soon. Let us know what speed you get with your LTE connection.

I was having the same issue my Asus WiFi Router has an iOS app to administrate the router. When I logged in to see what devices were connected to the 2.4 GHz and 5 GHz network, I found that my iPhone XS Max was on the 2.4 GHz network and the lousy speed test result proved it. Both my 2.4 and 5 GHz networks have the same SSID Name it allows the device to choose the best source but not it this case. I went in and shut off the 2.4 GHz radio and my speed test results were similar to my computer and my girlfriends iPhone X 200-225 Mbps.

The connection to the 2.4 GHz network was noticeable as app content that was never slow to load now took time. Even emails with long threads were taking several seconds to load.

More than likely this will be fixed by a software update or two someday they'll get it right. Till then ban iPhone XS Max from 2.4 GHz WIFi networks.

Are you able to see the two signals (2.4 and 5)? If you are able to see both bands in your iPhone settings, then connect to the 2.4 and choose to Forget this network. Connect to your 5GHZ band. That should help. This works in the event that you are able to see both bands in your iPhone's network list.

Your 2.4 signal has a different WiFi network than your 5 Ghz network, just forget the 2.4 network and your iPhone will not connect to it again.

https://www.imore.com/how-forget-wi-fi-network-your-iphone-and-ipad

I am have a similar issue. I am running a nighthawk router that consistently got over 100Mbs on both 2.4 and 5Ghz. Since going to IOS 12 the 2.4 drops to 7Mbs and below. Also, when I try to switch to the 5Ghz it either doesn't see it, or has a very difficult time connecting (i.e. says wrong password (it's not), or can't find it). As a note, my two bands have different SSID's. I have gone through multiple rounds of resetting modem and router.

I love my XS Max so I really hope apple gets this fixed ASAP

I took delivery of my pre-ordered iPhone XS Max on 21 Sept and found wifi to be slow out of the box - during set up it took an eternity to activate where it says "setting up your Apple ID" and got very hot at the back. Once set up it took ages to download Apps and was painfully slower connecting both WiFi and 4G than the iPhone 7 it replaced. I tried all the steps suggested - separating my 5ghz wifi channel, resetting network settings, removing the cover. Nothing worked, so I returned it to my local Apple Store who seemed dumbfounded after testing as nothing came up. They agreed to replace it however, the exact same model which replaced it is fine and works perfectly. It's my belief this is a hardware problem then with an early batch perhaps? Either way I just wanted to share - the most expensive phone in the line up should not have these problems really.

Exactly what happened to me. Phone got really hot setting up, and took ages. Brand new Xs max. My router has separate 2g and 5g networks - I only use the 5g one yet struggle to get 40-50mb when all other devices get up to 150mb. Sometime I see as low as 7gb on a Speedtest. Facebook loads/refreshes slowly, videos stutter and buffer, online games glitch and lose connection. Terrible. Think I’ll send this one back to EE or pop to an apple store. Not expected when you’re paying over a grand for a phone.

I just got my new iPhone XS Max yesterday and I'm already feeling like it was a mistake. I had the iPhone 6s+ prior and the phone itself was excellent. With my new phone i experience slow speed & wifi/data connection. Important emails, texts etc. are not coming through and its very annoying. Is there a way to fix this? iPhone 6s+ never had this issue.

I purchased the XS MAX and it pretty much won’t connect to my phone service provider (Sprint) almost all the time and if and when it does there is just one bar - never had that problem with the 6+ that I had for over 3 years. I had waited to get the XS Max in the hope that these type of issues would have been escalated and resolved by Apple but sadly I was disappointed with this issue. Is it that the Intel chip instead of the Qcom chip is the issue? If so, shouldn’t Apple replace these devices if and when they have settled with Qcom? We the purchasers weren’t aware of switch to Intel chip due to the dispute and ended up being shafted silently!

I just came across this issue this week wondering why this $1,200 phone I just purchased a couple months ago is loading Chrome browser pages slower than my Ipad 1. Seems to work as it's suppose to by using the 5 GHZ network. Thanks.

I also get over 600 Mbps downloads in San Clemente, CA with an Iphone Max 256. You guys just need to setup a good router properly and use a fast ISP.