My iMac 27 2012 with 3TB Fusion drive had poor performance
My iMac 27 2012 was having poor performance problem. It was having random freeze, sluggish performance and long boot up time. Sometime it won't be able to wake from sleep. Also beach balling frequently even when web surfing from page to page. I'm not sure if the fusion drive problem or macOS 10.13.6 as I notice this problem when updated to this version. Here's the EtreCheck report below. Would be grateful if any expert could give me some advise on this. Million thanks.
EtreCheck version: 5.0 (5008)
Report generated: 2018-09-28 13:03:13
Download EtreCheck from https://etrecheck.com
Runtime: 10:53
Performance: Poor
Sandbox: Enabled
Full drive access: Disabled
Problem: Beachballing
Description:
My iMac 27 2012 was having random freeze, sluggish performance, and long boot up time. Sometime it wont be able to wake from sleep. Also beach balling frequently even when web surfing.
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Poor performance - EtreCheck report took over 10 minutes to run. This is very unusual.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Hardware Information:
iMac (27-inch, Late 2012)
iMac Model: iMac13,2
1 2.9 GHz Intel Core i5 (i5-3470S) CPU: 4-core
32 GB RAM - At maximum
BANK 0/DIMM0 - 8 GB DDR3 1600 ok
BANK 1/DIMM0 - 8 GB DDR3 1600 ok
BANK 0/DIMM1 - 8 GB DDR3 1600 ok
BANK 1/DIMM1 - 8 GB DDR3 1600 ok
Video Information:
NVIDIA GeForce GTX 660M - VRAM: 512 MB
iMac 2560 x 1440
Drives:
disk0 - APPLE SSD SM128E 121.33 GB (Solid State - TRIM: Yes)
Internal SATA 6 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Fusion Drive] 120.85 GB
disk2 - M****D (Journaled HFS+) 1.56 TB (190.47 GB used)
disk0s3 - B*******X 134 MB
disk1 - APPLE HDD ST3000DM001 3.00 TB (Mechanical - 7200 RPM)
Internal SATA 6 Gigabit Serial ATA
disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk1s2 [Fusion Drive] 1.44 TB
disk2 - M****D (Journaled HFS+) 1.56 TB (190.47 GB used)
disk1s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB (575 MB used)
disk1s4 - S********D (Journaled HFS+) 1.56 TB (182.57 GB used)
Mounted Volumes:
disk1s3 - Recovery HD [Recovery] 650 MB (75 MB free)
Journaled HFS+
Mount point: /Volumes/Recovery HD
disk1s4 - S********D 1.56 TB (1.37 TB free)
Journaled HFS+
Mount point: /Volumes/S********D
disk2 - M****D 1.56 TB (1.37 TB free)
Journaled HFS+
Mount point: /
Network:
Interface en0: Ethernet
Interface en4: iPhone
Interface en6: iPhone 2
Interface en1: Wi-Fi
802.11 a/b/g/n
Interface en5: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS High Sierra 10.13.6 (17G65)
Time since boot: About 5 days
Configuration Profiles:
Information not available
Security:
| System | Status |
|---|---|
| Gatekeeper | Enabled |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool .plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
15 32-bit apps
System Launch Agents:
| [Not Loaded] | 8 Apple tasks |
| [Loaded] | 168 Apple tasks |
| [Running] | 117 Apple tasks |
| [Other] | One Apple task |
System Launch Daemons:
| [Not Loaded] | 37 Apple tasks |
| [Loaded] | 176 Apple tasks |
| [Running] | 121 Apple tasks |
| [Other] | One Apple task |
Launch Agents:
| [Loaded] | com.oracle.java.Java-Updater.plist ((null) - installed 2018-09-03) |
| [Running] | com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-08-04) |
| [Running] | com.brother.LOGINserver.plist ((null) - installed 2016-10-24) |
| [Not Loaded] | com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2018-09-27) |
| [Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-08-04) |
| [Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-09-27) |
Launch Daemons:
| [Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-07-28) |
| [Loaded] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-09-27) |
| [Loaded] | com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-09-03) |
| [Running] | com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2018-08-04) |
User Launch Agents:
| [Running] | com.vladalexa.MagicPrefs.plist (? 0 - installed 2018-09-23) |
User Login Items:
MagicPrefs (? - installed 2018-07-28)
(/Applications/MagicPrefs.app/Contents/MacOS/MagicPrefs)
iTunesHelper (Apple - installed 2018-07-28)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app/Contents/MacOS/iTunesH elper)
Internet Plug-ins:
FlashPlayer-10.6: 30.0.0.154 (installed 2018-08-20)
Flash Player: 30.0.0.154 (installed 2018-08-20)
QuickTime Plugin: 7.7.3 (installed 2018-07-04)
JavaAppletPlugin: Java 8 Update 181 build 13 (installed 2018-09-03)
AdobeAAMDetect: 3.0.0.0 (installed 2018-08-04)
npSurveillancePlugin_1.0.0.796: SurveillancePlugin_x86_64 1.0.0.796 (installed 2018-09-04)
3rd Party Preference Panes:
Flash Player (installed 2018-07-28)
Java (installed 2018-07-07)
Time Machine:
Time Machine Not Configured!
Performance:
System Load: 1.43 (1 min ago) 1.35 (5 min ago) 1.42 (15 min ago)
Nominal I/O speed: 0.21 MB/s
File system: 22.90 seconds
Write speed: 188 MB/s
Read speed: 447 MB/s
CPU Usage:
| Type | Overall | Individual cores | |||
| System | 4 % | 5 % | 4 % | 4 % | 4 % |
| User | 25 % | 29 % | 24 % | 26 % | 21 % |
| Idle | 71 % | 66 % | 72 % | 70 % | 75 % |
Top Processes by CPU:
| Process (count) | Source | CPU | Location |
| photoanalysisd | Apple | 66.72 % | |
| photolibraryd | Apple | 35.01 % | |
| Other processes | ? | 8.96 % | |
| EtreCheck | App Store | 5.22 % | |
| Creative Cloud | Adobe Systems, Inc. | 0.20 % |
Top Processes by Memory:
| Process (count) | Source | RAM usage | Location |
| EtreCheck | App Store | 456 MB | |
| com.apple.WebKit.WebContent (4) | Apple | 240 MB | |
| Safari | Apple | 124 MB | |
| photoanalysisd | Apple | 94 MB | |
| photolibraryd | Apple | 71 MB |
Top Processes by Network Use:
| Process | Source | Input | Output | Location |
| mDNSResponder | Apple | 22 MB | 5 MB | |
| netbiosd | Apple | 778 KB | 233 KB | |
| iTunes | Apple | 58 KB | 29 KB | |
| ath | ? | 34 KB | 44 KB | |
| apsd | Apple | 22 KB | 22 KB |
Virtual Memory Information:
| Available RAM | 26.66 GB |
| Free RAM | 24.69 GB |
| Used RAM | 5.34 GB |
| Cached files | 1.97 GB |
| Swap Used | 418 MB |
Software Installs (past 30 days):
| Name | Version | Install Date |
| Java 8 Update 181 | 2018-09-03 | |
| Surveillance Plugin | 2018-09-04 | |
| Safari | 12.0 | 2018-09-18 |
| Brother Drivers | 2018-09-19 | |
| Gatekeeper Configuration Data | 155 | 2018-09-25 |
| EtreCheck | 5.0 | 2018-09-28 |
End of report
iMac, macOS High Sierra (10.13.6)