Apple Music - Payment Info
Apple Music says - Update your Payment Info. Card details has not changed ever. What do I do ? Do I need to add money on the Apple ID ? How do I fix this ?
iPhone 6s, iOS 12
13 replies
That implies either the card issuer is declining the purchase, or the card is not working properly at iTunes' end. Do you have another card that you could try ?
What is or isn't accepted by iTunes can change over time, a card is not guaranteed to continue to work. What happens when you follow the instructions on the prompt ?
The card details are accepted ? Have you tried logging out and back into the account ?
If you've also tried closing the Music app via the phone's taskbar and rebooting : http://www.apple.com/support/itunes/ww
You're welcome. 🙂
tt2
It will take me to settings- account- payment and shipping.
I update card deatils and when open music app i still see that prompt asking me to update card info
Yes I did and I still see the prompt
When ever I update the card details, subscription charges will be debited. After a while subscription charges are credited back to my back account
Nope ! I don’t have
What did iTunes Support say when you contacted them ?
I’m yet to, how do I contact them ? (India contact)
My bank confirms that their gateway is fine
Bank is initiating payments hence my account is being debited
Thanks, I did reach out to the Apple support.
They confirmed it’s a security check process and also a glitch.
Apple Music - Payment Info