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wright.88 Author

Level 1

28 points

Unable to re-install Apple Mail App

I just purchased an iPhone X and did a quick phone set up using my old phone (also an iPhone X). I am unable to download the mail app from the app store, I keep receiving a "unable to install "mail" message. I have turned my phone off and back on to no avail. Any advice for how to get this installed?

iPhone 5, iOS 8

Posted on Sep 28, 2018 7:31 AM

Top-ranking reply

raina_b22

Community Specialist

Posted on Sep 29, 2018 10:39 AM

Hello wright.88,

Thanks for visiting Apple Support Communities!

I understand that you are unable to download and install the Mail app. The following guide may help you resolve this issue:

If you can’t download or update apps, or if apps get stuck - Apple Support

Best regards.

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Unable to re-install Apple Mail App

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