Albums disappeared!

I installed iOS 12 two days ago. My albums were here yesterday, and now most of my photo albums are gone. The pictures seem to be there still, but there’s no way I’ll be able to go through and restore the albums, as I had about 35 of them. Any ideas on why this happened or how to bring them back? I have Cloud backup, but don’t know if there is a way to download albums...

iPhone 4S, iOS 6.1

Posted on Sep 28, 2018 6:59 PM

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3 replies

Sep 30, 2018 7:46 AM in response to palmerisemo

Hello palmerisemo,

Thanks for using the Apple Support Communities.

I see that you are missing some albums in the Photos app on your iPad mini. I'm happy to help you try and recover these photos.

Are these photos in iCloud? If so, I suggest taking a look at the steps in article: Get help with missing photos , specifically:

Make sure iCloud Photo Library is turned on

iCloud Photo Library safely stores all your photos and videos in iCloud, so that you can access them on all your devices. If you took a photo on your iPhone but don't see it on your other devices, check your settings.

On your iPhone, iPad, or iPod touch:

  1. Go to Settings.
  2. Tap iCloud > Photos.
  3. Turn on iCloud Photo Library.

On your Mac:

  1. Go to System Preferences > iCloud.
  2. Next to Options, click Photos.
  3. Select iCloud Photo Library.

After you turn on iCloud Photo Library, connect to Wi-Fi and wait a few minutes. Then look for your photos again.

Photos that you add to your device with iTunes won't stay up to date with iCloud. Get help if you have photos from iTunes.

User uploaded file


If you still have an issue and you have backed up your iPad mini before, you can try to restore these photos from a backup: Restore your iPhone, iPad, or iPod touch from a backup .

Let me know if you have any questions.

Cheers.

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Albums disappeared!

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