Badge notification on settings icon

I purchased a new iPhone Xs Max earlier this week. After setting up the phone the settings icon has a red 2 indicating a update is available. When I click on the settings icon I cannot find what triggered the notification. Suggestions?

Posted on Sep 28, 2018 8:14 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2018 7:17 AM

For both of you, reboot your phones:


Press and quickly release the volume up button

Press and quickly release the volume down button

Press and keep holding the power button (keep holding past the swipe to shut down) until you see the Apple Logo

Let go when you see the Apple Logo and your phone will reboot


See the notification badge is gone when your phone comes back up.

31 replies
Question marked as Top-ranking reply

Sep 29, 2018 7:17 AM in response to johnnyq85

For both of you, reboot your phones:


Press and quickly release the volume up button

Press and quickly release the volume down button

Press and keep holding the power button (keep holding past the swipe to shut down) until you see the Apple Logo

Let go when you see the Apple Logo and your phone will reboot


See the notification badge is gone when your phone comes back up.

Sep 29, 2018 7:20 AM in response to Llawrimore

If your iPhone is up to date with the iOS and you are seeing a badge notification in the Settings app, it is very possible that it is notifying you to complete setting up your phone. Did you pass by setting up Siri, or Apple Pay, or any of the other choices that you are presented with the initial activation of the phone? If you decide not to set these up in the initial activation and tap on the "Set up later in Settings", you will see a badge to complete the setup of the phone for a few times of opening the phone.

Sep 29, 2018 6:08 AM in response to Llawrimore

hello everyone,

i have an iphone x and there has been an error.

on settings - general - update there is a notification badge number (that i should update) but there is nothing to update since when i go and press update it tells me that the current version 12.0 is the correct one.

but it looks like its a bug stuck in there...

it tells me to update but there is nothing to update.

the notification though is still there...

what can i do?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Badge notification on settings icon

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.