Followed instructions from Apple to download from App Store. Getting error message from App Store "can't change payment info" and something about needing to upgrade os before downloading. So how do I get around this? FYI I've updated Snow Leopard before starting.
MacBook Pro
thank you. Using my phone to log in to my account was all that was needed apparently. The payment info was already there and correct.
When I was prompted to put in my password in the App Store (when trying to download El Capitan again), I used my phone to get a verification code (settings->Apple ID, iCloud, iTunes & App Store-> password & security -> verification code. I typed in the 6 digit code directly after my password with no spaces and then enter. It worked! (I found this out from another thread on this forum)
El Capitan is up and running! Thanks for the help!
thank you. Using my phone to log in to my account was all that was needed apparently. The payment info was already there and correct.
When I was prompted to put in my password in the App Store (when trying to download El Capitan again), I used my phone to get a verification code (settings->Apple ID, iCloud, iTunes & App Store-> password & security -> verification code. I typed in the 6 digit code directly after my password with no spaces and then enter. It worked! (I found this out from another thread on this forum)
El Capitan is up and running! Thanks for the help!
By using a different computer or device to update it, or clicking here and contacting the iTunes Store staff.
(164636)
Hello
i got this same error message but i checked on my phone in itunes and i dont need to update my payment information. any other thoughts?
Use the link I posted above.
(164645)
What other devices can I use besides a computer, and can you point me to references on how to update a computer using another device? TIA!
1. Anything which can be used to get content from the iTunes Store.
2. You need to update the payment information from the second device, not the original computer.
(164662)
Upgrading Snow Leopard to El Capitan
