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First Gen iPad Pro gives error 9 and won't start

My first generation iPad Pro just stopped working. I have tried everything they said to do, holding down the home and start buttons for 10 seconds, using my new IMAC to force start it . I get an error 9, and followed the instructions on error 9 but my the screen remains black. I bought it in 2016. What do I do now?

iPad Pro Wi-Fi

Posted on Sep 29, 2018 8:29 AM

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Posted on Sep 29, 2018 8:32 AM

If you followed the instructions here, If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support and still are having problems, see the end of the document.


If you continue to see error 9, 4005, 4013, or 4014 when you try to restore your iPhone, iPad, or iPod touch, contact us.

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First Gen iPad Pro gives error 9 and won't start

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