Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cant download songs err = - 42110

On PC running windows 10 can see all purchased songs in iTunes but cannot download them. Error (-42110)

null-OTHER, Windows 10

Posted on Sep 30, 2018 8:54 AM

Reply
Question marked as Best answer

For general advice see Troubleshooting issues with iTunes for Windows updates.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment.



Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.



tt2

Posted on Oct 1, 2018 5:15 PM

2 replies
Question marked as Best answer

Oct 1, 2018 5:15 PM in response to 0richard0

For general advice see Troubleshooting issues with iTunes for Windows updates.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment.



Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.



tt2

Oct 1, 2018 6:03 PM in response to turingtest2

Hi tt2

Thanks for your response

Before I received your reply found this Whats causing this error message everytime I launch iTunes... An - Microsoft Community

Followed this and am now able to download . Deleted file was automatically reinstalled on same date as restarted and downloaded purchased library songs. Presume all is now ok .

2nd time replying don't know if didn't do something right first time but cant see first reply

0r0

Cant download songs err = - 42110

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.