Recently I noticed that in iOS 12 on my iPhone 7 Plus, there is a Safari bookmark named "AT&T MyAccount". This bookmark appears at the bottom of the list, cannot be moved and cannot be changed. It can be deleted but it returns at some point. Are other people experiencing this forced carrier bookmark and is there a permanent way to remove it? If I delete it, that means I don't want it and it should not magically keep returning.
iPhone 7 Plus, iOS 12
No Macs. This is not an issue where the sync process restores it. This is a special type of bookmark. It is pinned to the bottom and cannot be edited or moved/sorted. It appears to be just like the "iPhone User Guide" bookmark that I believe is there by new devices. On normal bookmarks if you go to "Edit" you'll see the red delete icon and the three lines (to allow you to move its position) to the right. On the AT&T MyAccount bookmark, there are no three lines to the right and touching the text does not bring the view to allow you to change the URL or rename it. Clicking on the text has no effect. The only thing you can do is delete it.
I have found that it seems to restore itself between 7:00am and 8:00am and then again some where around 9:00pm to 10:00pm everyday.
Updating to iOS 12.0.1 did not change anything.
Added a screen capture from another device iPhone SE with the same bookmark and the iPhone User Guide bookmark.
Do you/someone in your family own a Mac? It's likely the bookmark is syncing from a computer.
~Lyssa
I never look at my bookmarks but it is on my device. Contact AT&T to see what they say. Maybe it is part of the app? delete the app to see if it goes away.
I did have the AT&T app installed so I uninstalled it, a few days went by but checked again tonight and the bookmark has returned.
AT&T MyAccount iOS Safari Bookmark
