I am struggling with the Amazon pop up ads. I have cleared the website data, but they still come through. How do I stop them! They are relentless!
iPad Wi-Fi
Force Quit Safari ( command + option + esc keys).Then restart Safari holding the Shift key. If you still have problems Empty Caches (Safari menu > Preferences > Privacy > Remove all website data. (This will also remove history if you do not want to remove History open Safari Preferences > Advanced and check mark “Show Develop Menu” then choose “Empty Caches” from Develop Menu ).
Then go to Safari Preferences > Extensions and check there. If there is an extension delete it.
If the problem persists then download and run Malwarebytes. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac.
Of course, if you continue to visit the affected website you will continue to get the pop-up.
Force Quit Safari ( command + option + esc keys).Then restart Safari holding the Shift key. If you still have problems Empty Caches (Safari menu > Preferences > Privacy > Remove all website data. (This will also remove history if you do not want to remove History open Safari Preferences > Advanced and check mark “Show Develop Menu” then choose “Empty Caches” from Develop Menu ).
Then go to Safari Preferences > Extensions and check there. If there is an extension delete it.
If the problem persists then download and run Malwarebytes. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac.
Of course, if you continue to visit the affected website you will continue to get the pop-up.
Thank you. I will give it a try. As I read your response it seems to deal with my Mac, my problems are on the iPad and phone. Is the browsing history shared? Do I have to clear out all three? I have not noticed an issue with the Mac. But if the history is on the cloud that could be the problem ?
You posted in the Mac OS Technologies forum. I'll ask to have it moved to the correct forum.
My apologies. Many thanks.
Clearing website history did not help with the amazon pop ups. They are relentless! How do I stop the pop ups???
