Download and run Etrecheck. Copy and paste the results into your reply. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.
Download and run Etrecheck. Copy and paste the results into your reply. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.
EtreCheck version: 5.0 (5008)
Report generated: 2018-10-04 11:28:43
Download EtreCheck from https://etrecheck.com
Runtime: 1:45
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled
Problem: Apps are crashing
Description:
Problem with Imovie after update to Mojave
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup- Time Machine backup not found.
Unsigned files- There are unsigned software files installed that could be adware and should be reviewed.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Clean up- There are orphan files that could be removed.
System modifications- There are a large number of system modifications running in the background.
Hardware Information:
MacBook Pro (Retina, 15-inch, Mid 2014)
MacBook Pro Model: MacBookPro11,3
1 2,5 GHz Intel Core i7 (i7-4870HQ) CPU: 4-core
16 GB RAM - Not upgradeable
BANK 0/DIMM0 - 8 GB DDR3 1600 ok
BANK 1/DIMM0 - 8 GB DDR3 1600 ok
Battery: Health = Normal - Cycle count = 373
Video Information:
Intel Iris Pro - VRAM: 1536 MB
Color LCD 2880 x 1800
NVIDIA GeForce GT 750M - VRAM: 2048 MB
Drives:
disk0 - APPLE SSD SM0512F 500.28 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x2 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Container] 500.07 GB
disk1 [APFS Virtual drive] 500.07 GB (Shared by 4 volumes)
disk1s1 - raf (APFS) (Shared - 108.91 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
disk1s3 - Recovery (APFS) [Recovery] (Shared)
disk1s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used)
Mounted Volumes:
disk1s1 - raf 500.07 GB (386.69 GB free)
APFS
Mount point: /
disk1s4 - VM [APFS VM] (Shared - 3.22 GB used)
APFS
Mount point: /private/var/vm
Network:
Interface en3: Thunderbolt Ethernet
Interface en6: iPad
Interface en5: iPhone
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS Mojave 10.14 (18A391)
Time since boot: About 2 days
Configuration Profiles:
Information not available
Security:
System | Status |
---|---|
Gatekeeper | Enabled |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist
Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Reso urces/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.uninstall.plist
Executable: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard10/condUninstall.sh
Details: Restrictive config permissions - possibly adware
Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Update r.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/JavaUpdater.app/Contents/Ma cOS/JavaUpdater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.cisco.videoguardmonitor.plist
Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle /Contents/Resources/launch.sh
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/JavaUpdater.app/Contents/Ma cOS/JavaUpdater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool .plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist
Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.plist
Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard10/VideoGuard10.bundle/Contents/ Resources/setupServer.sh
Details: Restrictive config permissions - possibly adware
Kernel Extensions:
/Library/Application Support/Malwarebytes/MBAM/Kext
MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.4 - SDK 10.13)
/Library/Application Support/VirtualBox
VBoxDrv.kext (Oracle America, Inc., 5.2.12)
VBoxNetAdp.kext (Oracle America, Inc., 5.2.12)
VBoxNetFlt.kext (Oracle America, Inc., 5.2.12)
VBoxUSB.kext (Oracle America, Inc., 5.2.12)
System Launch Agents:
[Not Loaded] | 9 Apple tasks |
[Loaded] | 157 Apple tasks |
[Running] | 133 Apple tasks |
System Launch Daemons:
[Not Loaded] | 35 Apple tasks |
[Loaded] | 176 Apple tasks |
[Running] | 122 Apple tasks |
[Other] | One Apple task |
Launch Agents:
[Loaded] | com.epson.pma.launcher.plist (Seiko Epson Corporation - installed 2017-10-19) |
[Loaded] | com.oracle.java.Java-Updater.plist (? 86a30683 - installed 2018-06-28) |
[Running] | com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2018-02-21) |
[Loaded] | com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-09-27) |
[Loaded] | com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2017-11-07) |
[Not Loaded] | com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2018-03-21) |
[Running] | com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-09-14) |
[Running] | com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2018-02-07) |
[Running] | com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2018-02-22) |
[Running] | com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2017-07-24) |
[Not Loaded] | com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2018-03-21) |
Launch Daemons:
[Running] | com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-09-14) |
[Running] | com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-09-14) |
[Not Loaded] | org.virtualbox.startup.plist (? 700b9385 - installed 2018-06-21) |
[Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-09-27) |
[Not Loaded] | com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2018-03-21) |
[Loaded] | com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2018-03-20) |
[Loaded] | com.oracle.java.Helper-Tool.plist (? fa56dec8 - installed 2018-06-28) |
[Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-03-12) |
User Launch Agents:
[Other] | com.expressvpn.ExpressVPN.agent.plist (? 0 - installed 2018-07-31) |
[Loaded] | com.google.keystone.agent.plist (? 0 - installed 2018-07-18) |
[Loaded] | com.cisco.videoguard10.uninstall.plist (? 0 - installed 2018-07-07) |
[Running] | com.cisco.videoguardmonitor.plist (? 0 - installed 2018-07-07) |
[Loaded] | com.cisco.videoguard10.plist (? 0 - installed 2018-07-07) |
Internet Plug-ins:
Silverlight: 5.1.50901.0 (installed 2018-08-07)
QuickTime Plugin: 7.7.3 (installed 2018-09-21)
JavaAppletPlugin: Java 10.0.2 build 13 (installed 2018-07-30)
jdk: (installed 2018-07-30)
3rd Party Preference Panes:
Java (installed 2018-07-30)
Time Machine:
Time Machine Not Configured!
Performance:
System Load: 1.48 (1 min ago) 1.48 (5 min ago) 1.43 (15 min ago)
Nominal I/O speed: 0.93 MB/s
File system: 33.36 seconds
Write speed: 730 MB/s
Read speed: 765 MB/s
CPU Usage:
Type | Overall | Individual cores | |||||||
System | 1 % | 4 % | 0 % | 3 % | 0 % | 1 % | 0 % | 1 % | 0 % |
User | 2 % | 5 % | 0 % | 5 % | 0 % | 2 % | 0 % | 1 % | 0 % |
Idle | 97 % | 91 % | 100 % | 93 % | 100 % | 97 % | 100 % | 98 % | 100 % |
Top Processes by CPU:
Process (count) | Source | CPU | Location |
Other processes | ? | 13.83 % | |
EtreCheck | App Store | 6.58 % | |
Epson Scanner Monitor | Seiko Epson Corporation | 0.15 % | |
EEventManager | Seiko Epson Corporation | 0.10 % | |
Ecrp | Seiko Epson Corporation | 0.10 % |
Top Processes by Memory:
Process (count) | Source | RAM usage | Location |
EtreCheck | App Store | 544 MB | |
Dock | Apple | 80 MB | |
Finder | Apple | 48 MB | |
AddressBookSourceSync | Apple | 43 MB | |
CalendarAgent | Apple | 42 MB |
Top Processes by Network Use:
Process | Source | Input | Output | Location |
mDNSResponder | Apple | 2 MB | 474 KB | |
commerce | Apple | 232 KB | 3 KB | |
cloudd | Apple | 52 KB | 19 KB | |
netbiosd | Apple | 54 KB | 13 KB | |
appstoreagent | Apple | 17 KB | 13 KB |
Virtual Memory Information:
Available RAM | 12.24 GB |
Free RAM | 10.44 GB |
Used RAM | 3.76 GB |
Cached files | 1.80 GB |
Swap Used | 654 MB |
Software Installs (past 30 days):
Name | Version | Install Date |
Safari | 12.0 | 2018-09-17 |
Pages | 7.0 | 2018-09-17 |
Malwarebytes for Mac | 2018-09-24 | |
Cappuccino | 1.0.12 | 2018-09-24 |
Gatekeeper Configuration Data | 155 | 2018-09-26 |
Microsoft AutoUpdate | 2018-09-27 | |
Microsoft PowerPoint for Mac | 2018-09-27 | |
Microsoft OneNote for Mac | 2018-09-27 | |
Microsoft Excel for Mac | 2018-09-27 | |
Microsoft Outlook for Mac | 2018-09-27 | |
Microsoft Word for Mac | 2018-09-27 | |
XProtectPlistConfigData | 2100 | 2018-10-01 |
EtreCheck | 5.0 | 2018-10-04 |
Clean up:
~/Library/LaunchAgents/com.expressvpn.ExpressVPN.agent.plist
/Applications/ExpressVPN.app/Contents/MacOS/expressvpnd
Executable not found
End of report
And please tell us which version of iMovie?
If I copy and paste , this site return the error : '' invalid characters '' ... version of Imovie is 10.1.9
Problem with Imovie after update to Mojave