Since I got my iMac 2 months ago I have not been able to open the app Photos that comes with it. I get an error message saying it it is unable to repair the app.
My iMac has the latest operating system, Version 10.14, 8gb ram, and 1tb of storage with about 750gb available.
Apple support was unable to help me. Does anyone have an idea of how I can fix this?
Thanks,
Ron
iMac (27-inch Mid 2010), Mac OS X (10.6.8)
Can you launch Photos at all, if you hold down the options key ⌥ while launching Photos? Keep holding down the key until the library chooser dialog appears. Select to craete a new library. Can Photos work with a new, empty library?
Can you launch Photos at all, if you hold down the options key ⌥ while launching Photos? Keep holding down the key until the library chooser dialog appears. Select to craete a new library. Can Photos work with a new, empty library?
Thank you for this suggestion. I did what you suggested and I was able to create a new library. Now I need to figure out how to tie this to my photos in the cloud. There has to be a way to do that, if you know what I should do, please let me know.
Thanks,
Ron
If you no have a new, empty Photos Library, open the "Photos > Preferences > General" and click "Use as System Photo Library". The option should be grayed out to show, that this library is your system Photo Library.
Then switch to the iCloud tab: "Photos > Preferences > iCloud" and enable "iCloud Photo Library". Your photos should start to download to your new library. You may need to remove the older library to a backup drive to have enoough free storage to download your photos to the new library.
Unable to repair the app? I've never heard of that.
Was it maybe "unable to repair the library"?
Thank you so much, that worked perfectly. I can now see all my photos on my Mac.
Great! You're welcome 🙂
Error message on Photos app
