How to get Apple Music to work
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Are you in a region where Apple Music is offered, and is your Apple ID billing address set for that region, with a locally valid payment method?
Availability of Apple Music and iTunes Match - Apple Support
Change or remove your Apple ID payment information - Apple Support
The region of your Apple ID must match the region of the iTunes and App Store for Apple Music to work.
Did you get the 3 months trial period, and why did you prolong if that didn’t work?
If you got a bundled deal with a mobile provider, then you have to link your Apple ID with your mobile number, as specified on About bundling Apple Music through mobile phone service providers - Apple Support
Some things that look like charges are not payments:
About payment card authorization holds in the iTunes Store - Apple Support
Join Apple Music on your iPhone, iPad, iPod touch, Mac, or PC - Apple Support
Which app did you use to subscribe? On which device?
Are you in a region where Apple Music is offered, and is your Apple ID billing address set for that region, with a locally valid payment method?
Availability of Apple Music and iTunes Match - Apple Support
Change or remove your Apple ID payment information - Apple Support
The region of your Apple ID must match the region of the iTunes and App Store for Apple Music to work.
Did you get the 3 months trial period, and why did you prolong if that didn’t work?
If you got a bundled deal with a mobile provider, then you have to link your Apple ID with your mobile number, as specified on About bundling Apple Music through mobile phone service providers - Apple Support
Some things that look like charges are not payments:
About payment card authorization holds in the iTunes Store - Apple Support
Join Apple Music on your iPhone, iPad, iPod touch, Mac, or PC - Apple Support
Which app did you use to subscribe? On which device?
How to get Apple Music to work