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How to get Apple Music to work

My bank card was charged but Apple Music still not working 🏽😩
🏽

Posted on Oct 2, 2018 9:00 PM

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Question marked as Best reply

Posted on Oct 3, 2018 1:02 AM

Are you in a region where Apple Music is offered, and is your Apple ID billing address set for that region, with a locally valid payment method?

Availability of Apple Music and iTunes Match - Apple Support

Change or remove your Apple ID payment information - Apple Support

The region of your Apple ID must match the region of the iTunes and App Store for Apple Music to work.


Did you get the 3 months trial period, and why did you prolong if that didn’t work?

If you got a bundled deal with a mobile provider, then you have to link your Apple ID with your mobile number, as specified on About bundling Apple Music through mobile phone service providers - Apple Support


Some things that look like charges are not payments:

About payment card authorization holds in the iTunes Store - Apple Support


Join Apple Music on your iPhone, iPad, iPod touch, Mac, or PC - Apple Support

Which app did you use to subscribe? On which device?

1 reply
Question marked as Best reply

Oct 3, 2018 1:02 AM in response to Jaysaint1

Are you in a region where Apple Music is offered, and is your Apple ID billing address set for that region, with a locally valid payment method?

Availability of Apple Music and iTunes Match - Apple Support

Change or remove your Apple ID payment information - Apple Support

The region of your Apple ID must match the region of the iTunes and App Store for Apple Music to work.


Did you get the 3 months trial period, and why did you prolong if that didn’t work?

If you got a bundled deal with a mobile provider, then you have to link your Apple ID with your mobile number, as specified on About bundling Apple Music through mobile phone service providers - Apple Support


Some things that look like charges are not payments:

About payment card authorization holds in the iTunes Store - Apple Support


Join Apple Music on your iPhone, iPad, iPod touch, Mac, or PC - Apple Support

Which app did you use to subscribe? On which device?

How to get Apple Music to work

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