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applemusic

I can’t download music in apple music

iPhone 7+

ios12

User uploaded file

Posted on Oct 2, 2018 9:36 PM

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Your images aren’t even loading. I suspect your strong Wi-Fi signal is masking a bad upstream connection further on the network. Try again on a different network to verify.

Posted on Oct 3, 2018 1:09 AM

2 replies

Nov 6, 2018 10:05 AM in response to bruise_man

You need to:


remove all downloaded music in the Music app

(only if you downloaded it from Music to iPhone. if you only added it to the library ignore this step)

  • switch off iCloud Music Library in both iPhone settings and iTunes
  • backup iPhone to computer or iCloud or both through iTunes
  • restore iPhone to factory settings through iTunes
  • restore iPhone to the backup though iTunes
  • turn iCloud Music Library back on in both iTunes and iPhone settings
  • Update iCloud Music Library through iTunes
  • sync iPhone through iTunes


Open the Music app on iPhone - all the artwork will be back, and you'll be able to download songs.

applemusic

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