MBP 2018 crashed while sleeping

Hi. Just noticed that my new MacBook Pro 2018 (13 inches) rebooted while sleeping. After logging in, it said that there was a problem connected with BridgeOS.

The field "reason" was: "Sleep transition timed out after 180 seconds while calling power state change callbacks"


Is it a common issue? to be honest, I found nothing on google about it.


MacOS 10.14, 16 RAM

MacBook Pro (13-inch, 2018, 4 TBT3), macOS Mojave (10.14), 16 GB RAM, 256 GB SSD

Posted on Oct 3, 2018 2:58 PM

Reply
52 replies

Jun 15, 2019 8:11 AM in response to HamachiOtaku

@HamachiOtaku... thanks so much for explaining the issue. However, for those of us who aren't as tech savvy as you are, what you've explained is simply high-tech way of saying "go get professional help". To explain my statement, you said:


  1. Disable your spotlight - OK... how?
  2. By quickly by dropping your HD disk image into the restricted spotlight access - Got it. But HOW do I do it?
  3. Go into your Directories Utility app and restrict terminal access to by problem parent process ID's - Again, some detailed instructions would be very helpful.
  4. If you watch your console log, after the first time your computer falls asleep a program is loaded that will make it stay awake where it's supposed t be sleep so that it can work in peace without you inturrupting it - Thanks. Do I need to do something? Do I need to go watch my console log? If yes, HOW do I do it?
  5. You can probably find the storage folder deep in hidden folder called . You'll need to run a scrip that will show you all hidden files on you home folder. Navigate to a folder called /VAR/log/ and you should see a folder yapping about some like "POWERMANAGEMENT"... In there you'll find ASL files explaining what Apple is letting people hide on your computer and not about to make them stop so don't ask.... - Thanks again. But do I need to do anything specific here?


Again, thanks a lot for providing a solution... but for people like me, who know how to follow instructions, and want to fix this issue, any prescriptive steps would really help.


Regards / SM

Nov 13, 2018 3:04 PM in response to maksim989

I have a very similar problem with a slightly different error report.


I have been struggling with sleep-wake problems on my 2015 MacBook Pro for several months now.

When I try to wake it after it has gone to sleep, it either (a) takes a very long time to wake up, or (b) requires a hard reset, which also takes a much longer than normal amount of time to complete., both before and after upgrading to Mojave.


The error message reads:

"System Sleep Wake Experienced a Problem"

Comments:

UUID: E0D745B3-FCC7-4D49-A86F-DCCB36691995

Stackshot Reason: Sleep transition timed out after 180 seconds while calling power state change callbacks. Suspected bundle: com.apple.driver.AppleIntelFramebufferAzul. Thread 0xacbe.

Failure code:: 0x00000000 00000014


The problem occurs:

-whether I manually put it to sleep or whether it puts itself to sleep

-regardless of how my power save settings are configured

-occurred both in High Sierra and in Mojave, and in Mojave 10.14.1

-continues to happen after I had it serviced by an Apple authorized retailer, who wiped my hard drive and re-installed Mac OS, then re-installed my user files

-continued to happen after I wiped the hard drive again myself, re-installed Mac OS from the web, and did not re-install any of my old data (to avoid any re-corruption).


Ideas??

Nov 14, 2018 1:52 PM in response to maksim989

I've been having similar issues with a MacBook Pro 13" 2018. Crashes around 50% of the time when it goes to sleep.


I actually had the same problems with a 2015 iMac and a 2012 MacBook Pro before that. I've spent a lot of time with Apple Support over the years trying to figure out what the cause could be and not really got anywhere.


The most recent advice was that Rhino (a 3D modelling app) and dropbox were causing crashes. I have currently uninstalled both and while it seems to have improved, I'm still suffering very regular sleep related crashes.


I'm getting pretty fed up if I'm honest.

Dec 20, 2018 2:13 PM in response to Robin Phillips1

how did you find that out because i have the same issue

UUID: F6B96A70-B2B8-4BE9-BCF0-0147746DE21B

Stackshot Reason: Wake transition timed out after 180 seconds while calling power state change callbacks. Suspected bundle: com.apple.iokit.IO80211Family. Thread 0x74.

Failure code:: 0x1ae2d173 00000027

Model: iMac18,2, BootROM 166.0.0.0.0, 4 processors, Intel Core i5, 3 GHz, 8 GB, SMC 2.40f0

Graphics: Radeon Pro 555, Radeon Pro 555, PCIe

Memory Module: BANK 0/DIMM0, 4 GB, DDR4, 2400 MHz, 0x802C, 0x344154463531323634485A2D3247334232202020

Memory Module: BANK 1/DIMM0, 4 GB, DDR4, 2400 MHz, 0x802C, 0x344154463531323634485A2D3247334232202020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x16E), Broadcom BCM43xx 1.0 (7.77.61.1 AirPortDriverBrcmNIC-1305.2)

Bluetooth: Version 6.0.9f2, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: APPLE HDD HTS541010A9E632, 1 TB

USB Device: USB 3.0 Bus

USB Device: Expansion Desk

USB Device: USB2.0 Hub

USB Device: USB 2.0 Hub

USB Device: Bluetooth USB Host Controller

USB Device: FaceTime HD Camera (Built-in)

USB Device: USB3.0 Hub

USB Device: My Passport 25F3

Thunderbolt Bus: iMac, Apple Inc., 39.2


Jun 4, 2019 5:32 PM in response to Cristorreess

I was getting the same message with the com.apple.iokit.iographicsfamily being the cause. What fixed the issue for me was to set the hibernate mode to 0.


Fire up the terminal and type:


sudo pmset hibernatemode 0


Keep in mind that this will mean the mac does not store the contents of RAM to disk so if your battery runs out while asleep there is no sleep image file to recover from.


At least my mac is not crashing when I close the lid.

Jul 9, 2019 10:19 AM in response to maksim989

Stackshot Reason: Sleep transition timed out after 180 seconds while calling power state change callbacks. Suspected bundle: com.apple.iokit.IOPCIFamily.


Sleep transition timed out after 180 seconds while entering darkwake on way to sleep. Suspected bundle: com.apple.iokit.IOUSBHostFamily


I've got the same or a similar issue on my MBP 15 (2018). Happens almost every time. I already did a fresh install, reset all the usual Mac specific stuff and even brought it to the store (where I couldn't reproduce it). After that I found out that turning wireless off prior to sleep seems to help, but not every time. My warranty runs out next week and I hope that Apple will offer me a solution until then.


This is super annoying and in stark contrast to all other Apple laptops I had over the years.

Mar 8, 2019 2:59 PM in response to maksim989

Hello All,


I am having the same issue happening to me everyday and the reason is that I spelled out coffer on my mac, and I immediately closed it tried to wipe the coffee out and it went well, however there were a collateral damage is that the right arrow is not longer working anymore and the the bluetooth and wireless drivers are not working either, after 4 hours the coffee seems to be vanished off the wireless came back to life and the bluetooth as well but since then the bluetooth started to be stop suddenly and after a restart i works again.

The bottom line is that if the bluetooth or wireless driver was damaged for some reason like accidentally remove some files or minor hardware damage like mine it will happen (specially if you have a device like mouse is connected always to the mac)


BTW my mac is mac pro 2015 early one.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MBP 2018 crashed while sleeping

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.