My computer is a 2008 iMac using OS X El Capitan Version 10.11.6. I have iTunes 12.8. I have connected my brand new iPhone 7 Plus to my computer. My device is not showing up in iTunes.
I would like to be able to copy my music to my iPhone. Do you have any suggestions?
iMac (24-inch Early 2008), OS X El Capitan (10.11.3), Don't like the upgrade
Download the current 12.8 installer for iTunes from https://www.apple.com/itunes/download/.
Unlock your iOS device and connect it to USB.
Install iTunes from the .dmg that you've downloaded.
During the installation it should announce that a further software update is required.
Install that and iTunes should see your device.
tt2
Your OS and iTunes versions meet the requirements for iPhone 7 Plus so it should show.
Try restarting the phone. Restart your iPhone, iPad, or iPod touch - Apple Support
Also restart iTunes.
You can also contact Apple support through the link at top right of this page.
Download the current 12.8 installer for iTunes from https://www.apple.com/itunes/download/.
Unlock your iOS device and connect it to USB.
Install iTunes from the .dmg that you've downloaded.
During the installation it should announce that a further software update is required.
Install that and iTunes should see your device.
tt2
Thank you so much! That did the trick. I really, really appreciate your help.
You're welcome. 🙂
tt2
2008 iMac, new iPhone 7 Plus - how to transfer music?
