You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud Drive Not Syncing....

Hi


I had to reinstall macOS High Sierra yesterday for one reason or another. Since then my iCloud Drive hasn't been syncing.


iCloud Drive on my iPhone still has several small documents in the Desktop Folder but they not longer show in the iCloud Drive on my iMac.


If I were to take a screenshot of my desktop for example, it would have placed the screenshot on my desktop then appear in my iCloud Drive on my iPhone. This doesn't happen any longer.


Both iCloud Drive are switched on on my iPhone and iMac.


Can anyone help with this?


Thanks in Advance


Barry

Posted on Oct 4, 2018 12:15 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 4, 2018 12:56 PM

Try going to iCloud.com using a computer to see if the items are there and whether they are from the device or the computer. That should show whether the device or the computer isn't syncing. If the computer, try going to System Preferences/iCloud and stop syncing. Wait a couple of minutes, then recheck syncing. If the device, go to Settings/Your Name/iCloud and do the above. As a last resort, you can also try signing out of iCloud and then sign in again.

1 reply
Question marked as Top-ranking reply

Oct 4, 2018 12:56 PM in response to BarryMcKelvey

Try going to iCloud.com using a computer to see if the items are there and whether they are from the device or the computer. That should show whether the device or the computer isn't syncing. If the computer, try going to System Preferences/iCloud and stop syncing. Wait a couple of minutes, then recheck syncing. If the device, go to Settings/Your Name/iCloud and do the above. As a last resort, you can also try signing out of iCloud and then sign in again.

iCloud Drive Not Syncing....

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.