Return shipping using DHL for replacement part?

I received replacement iPod nano headphones from DHL today and according to the instructions, I need to contact DHL to arrange for pickup of the defective headphones.

Does DHL charge for pickup from my house?

DELL, Windows XP

Posted on Feb 15, 2007 3:30 PM

Reply
2 replies

Feb 15, 2007 11:26 PM in response to nyyanks81

DHL does NOT charge for a pickup at your home, (or whichever address your specify for that matter) Just go to DHL.com, select your location (US prob.) and under the Pick-up and Drop off Heading (about half way down the page) click on schedule a pickup.
http://sbw.dhl-usa.com/SchedulePickup/SchedulePickupInfo.asp?nav=SbcPickup
If they don't recognize your address, or havent picked up from your location before they will call you first for directions, so make sure to enter a valid phone #. They are also usually pretty good about picking up in the window you specify.
If all else fails, usually a local pack and ship will hand your box off to the local DHL guy, although some places may not want to accept responsibility for your package.
Hope this helps.
:o) Rob

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Return shipping using DHL for replacement part?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.