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Word is working very slowly

I am working on a mid 2012 MacBook Pro, OS X El Capitan, processor 207 GHz Intel Core i7, memory 8 GB. Word version 15.32. My Word software application is moving very slowly. I need to wait for my cursor to lock into position and for what I type to appear on the screen. What is wrong? What can I do to fix it?

MacBook Pro, iOS 10

Posted on Oct 4, 2018 9:09 AM

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Question marked as Best reply

Posted on Oct 4, 2018 12:23 PM

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account


Safe Mode - About


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

3 replies
Question marked as Best reply

Oct 4, 2018 12:23 PM in response to jburckhardt

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account


Safe Mode - About


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Word is working very slowly

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