Hi, I have the new Mercedes A Class 2018/9 model and it is supposed to have wireless Car Play, try as I might I cannot get this to work. With the the iPhone X plugged in everything works fine.
Anybody else come across this?
If CarPlay doesn't work like you expect, make sure that your iPhone has the latest version of iOS. After your iPhone is updated, follow these steps—checking CarPlay after each step:
- If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
- Restart your iPhone and your car.
- Make sure that Siri is on.
- If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
- Go to Settings > General > CarPlay, and tap Forget This Car.
- Check your connection:
- If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
- If you have a wireless connection, enable AirPlane mode by going to Settings > Airplane Mode. Don't enable Airplane Mode from Control Center.
- If needed, install firmware updates. Check your car's manual for more information.
If you still have issues connecting to CarPlay, contact Apple Support.
Hi, Thanks for the reply. much appreciated.
As I said Car Play works fine when plugged in with the USB cable, it's when I try to use it wireless....
You say 'enable AirPlane mode in settings' but that turns off Bluetooth and WIFI?
I have tried your suggestion, but still no joy. I am starting to think the car does not have the capability of wireless Car Play after all!
New Mercedes A Class 2018/9 model with wireless Car Play.
