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Didn't get verification code on android

recently switched over to a android (temporarily) and tried signing into my apple music account but didn't receive the verification code on my new phone. It doesn't give me the option to request a text MSG or a call on the android app.

apple music on android

Posted on Oct 4, 2018 9:47 PM

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Question marked as Best reply

Posted on Oct 6, 2018 8:09 AM

Hello octaviofrommilwaukee,


Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are trying to setup Apple Music on an Android device, but you're not getting a verification code. To help with this issue, please make sure you have updated your trusted devices and phone numbers with the steps from this Apple resource on two-factor authentication for Apple ID.

Manage your account

You can manage your trusted phone numbers, trusted devices, and other account information from your Apple ID account page.

Keep your trusted phone numbers up to date

To use two-factor authentication, you need at least one trusted phone number on file where you can receive verification codes. Consider verifying an additional trusted phone number other than your own phone number. If your iPhone is your only trusted device and it is missing or damaged, you will be unable to receive verification codes required to access your account.

You can update your trusted phone numbers when you follow these steps:

  1. Go to your Apple ID account page.
  2. Sign in with your Apple ID.
  3. Go to the Security section and click Edit.

If you want to add a phone number, click Add a Trusted Phone Number and enter the phone number. Choose to verify the number with a text message or automated phone call, and click Continue. To remove a trusted phone number, click User uploaded file next to the phone number you want to remove.

View and manage your trusted devices

You can view and manage a list of your trusted devices in the Devices section of your Apple ID account page.

  1. Go to your Apple ID account page.
  2. Sign in with your Apple ID.
  3. Go to the Devices section.

The device list shows the devices that you're currently signed in to with your Apple ID. Select a device to view the model, serial number, and other useful information, including whether or not the device is trusted and can be used to receive Apple ID verification codes.

You can also remove a trusted device. Removing a trusted device will ensure that it can no longer display verification codes and that access to iCloud, and other Apple services on the device, is blocked until you sign in again with two-factor authentication. If you need to find or erase your device before you remove it from your trusted device list, you can use Find My iPhone.



Two-factor authentication for Apple ID


Cheers!
1 reply
Question marked as Best reply

Oct 6, 2018 8:09 AM in response to octaviofrommilwaukee

Hello octaviofrommilwaukee,


Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are trying to setup Apple Music on an Android device, but you're not getting a verification code. To help with this issue, please make sure you have updated your trusted devices and phone numbers with the steps from this Apple resource on two-factor authentication for Apple ID.

Manage your account

You can manage your trusted phone numbers, trusted devices, and other account information from your Apple ID account page.

Keep your trusted phone numbers up to date

To use two-factor authentication, you need at least one trusted phone number on file where you can receive verification codes. Consider verifying an additional trusted phone number other than your own phone number. If your iPhone is your only trusted device and it is missing or damaged, you will be unable to receive verification codes required to access your account.

You can update your trusted phone numbers when you follow these steps:

  1. Go to your Apple ID account page.
  2. Sign in with your Apple ID.
  3. Go to the Security section and click Edit.

If you want to add a phone number, click Add a Trusted Phone Number and enter the phone number. Choose to verify the number with a text message or automated phone call, and click Continue. To remove a trusted phone number, click User uploaded file next to the phone number you want to remove.

View and manage your trusted devices

You can view and manage a list of your trusted devices in the Devices section of your Apple ID account page.

  1. Go to your Apple ID account page.
  2. Sign in with your Apple ID.
  3. Go to the Devices section.

The device list shows the devices that you're currently signed in to with your Apple ID. Select a device to view the model, serial number, and other useful information, including whether or not the device is trusted and can be used to receive Apple ID verification codes.

You can also remove a trusted device. Removing a trusted device will ensure that it can no longer display verification codes and that access to iCloud, and other Apple services on the device, is blocked until you sign in again with two-factor authentication. If you need to find or erase your device before you remove it from your trusted device list, you can use Find My iPhone.



Two-factor authentication for Apple ID


Cheers!

Didn't get verification code on android

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