Apple ID - If you forgot the answers to your Apple ID security questions
If necessary, there is a contact link.
Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If the initial contact can’t help you, ask them to have someone who can help contact you.
Or fill out and submit this form.
The form is for iTunes, but it will get passed to the ID Support section.