my purchase can not be completed

in app purchase can not be completed

Posted on Oct 5, 2018 7:39 PM

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Question marked as Top-ranking reply

Posted on Oct 5, 2018 11:44 PM

If you are also getting a message to contact iTunes Support you should do as instructed and contact iTunes Support (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

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Question marked as Top-ranking reply

Oct 5, 2018 11:44 PM in response to gangjun

If you are also getting a message to contact iTunes Support you should do as instructed and contact iTunes Support (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

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my purchase can not be completed

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