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Hi, my phone app doesn't seem to work. I was listenign to a message and when i tried to rerun the message, it froze. I can use Siri to make a call or I can use apps to make a call but the phone app screen doesn't pull up for me to access the app

my Phone app became inaccessible while I was using it to listen to a VM. I can make a call using other apps or siri but I don't have access the phone app anymore. when I click on the phone app, it just pulls up a blank screen, sits there for a while and then it times out

iPhone 6, iOS 12.0.1, null

Posted on Oct 9, 2018 12:11 PM

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Question marked as Top-ranking reply

Posted on Oct 9, 2018 3:51 PM

Hey Taraneh,


You've tried shutting down and restarting the phone?

1 reply

Hi, my phone app doesn't seem to work. I was listenign to a message and when i tried to rerun the message, it froze. I can use Siri to make a call or I can use apps to make a call but the phone app screen doesn't pull up for me to access the app

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