Error message during Mojave install

"An error occurred while preparing the installation. Try running this application again." This is the message I get after I download Mojave and click the "Restart" button. I even did a safe mode boot and reinstalled my current OS 10.13.6. I've tried it on wifi, plugged in internet, restarted the computer, hard reset the computer, at work, at home. Nothing works. I have a 2017 MacBook Pro with plenty of hard drive space.

Posted on Oct 9, 2018 1:39 PM

Similar questions

3 replies

Oct 10, 2018 9:47 PM in response to Torn11

Try delete installer from Applications folder and redownload from AppStore again. It’s worked for me. Sorry for bad English.

Torn11 Author

Level 1

5 points

Oct 11, 2018 6:36 AM in response to insulin-rnd

This is what I did and it worked. Thanks for the reply.

Torn11 Author

Level 1

5 points

Oct 9, 2018 1:58 PM in response to Torn11

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Error message during Mojave install

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up