How do I disable restrictions so I can open up the amazon app on my iPhone XS MAX

the message that pops up says “Restricitons Enabled- Certain apps, features, or services can’t be seen or used when restricitons are on. To use this app, turn restrictions off.” How do I get rid of it and open amazon

Posted on Oct 9, 2018 8:38 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2018 7:03 AM

If you are using iOS 11, Settings->General->Restrictions, if using iOS 12, Settings->Screen Time->Content & Privacy Restrictions and see if you have Apps restricted by age or by content type there.


Restrictions do not set themselves, you or someone else needed to have set them. You will need to remember the passcode you used when setting up restrictions. Otherwise, you will need to restore the iPhone to remove the restrictions.

5 replies
Question marked as Top-ranking reply

Oct 10, 2018 7:03 AM in response to elijah209

If you are using iOS 11, Settings->General->Restrictions, if using iOS 12, Settings->Screen Time->Content & Privacy Restrictions and see if you have Apps restricted by age or by content type there.


Restrictions do not set themselves, you or someone else needed to have set them. You will need to remember the passcode you used when setting up restrictions. Otherwise, you will need to restore the iPhone to remove the restrictions.

Oct 9, 2018 8:52 PM in response to elijah209

Who enabled them?


Forgotten Restrictions Passcode Help


iPad,iPod,iPod Touch Recovery Mode

How to erase your iOS device & then set it up as a new device or restore it from backups

About Restrictions (parental controls) on iPhone, iPad, and iPod touch - Apple Support

Use parental controls on your iPhone, iPad, and iPod touch - Apple Support


You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New. You can restore from a backup only if you have one from BEFORE you set the restrictions passcode.


If you have difficulty with Recovery, then:


Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.

1. Disconnect the USB cable from the iPhone, iPad, or iPod touch and leave

one end of the cable connected to your computer's USB port.

2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds

until the red slider appears, then slide the slider. Wait for the device to turn off.


* If you cannot turn off the device using the slider, press and hold the

Sleep/Wake and Home buttons at the same time. When the device turns off,

release the Sleep/Wake and Home buttons.


3. While pressing and holding the Home button, reconnect the USB cable to the

device. The device should turn on. Note: If you see the battery charge warning,

let the device charge for at least ten minutes, and then start with step 2 again.

4. Continue holding the Home button until you see the "Connect to iTunes" screen.

When this screen appears you can release the Home button:

5. If necessary, open iTunes. You should see the following "recovery mode" alert:

6. Use iTunes to restore the device.


If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I disable restrictions so I can open up the amazon app on my iPhone XS MAX

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.