iPhone X broke my screen 3 times anything I can do?

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Cuz 2323123 Author

Level 1

8 points

iPhone X broke my screen 3 times anything I can do?

Broke my iPhone screen 3 times what can I do. I have the outterbox. Before the Apple protector ( did not work)

Posted on Oct 11, 2018 12:02 PM

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Answer 1

Top-ranking reply

chuck_3rd

Community Specialist

Oct 12, 2018 3:29 PM in response to Cuz 2323123

Thanks for stopping by the Apple Support Communities, Cuz 2323123!

If I understand your post, the display on your iPhone X has cracked in three separate places, and you'd like to know what your options are. I'm happy to provide you with some information.

Based on what you've described, I would recommend taking the iPhone into an Apple Store or Apple Authorized Service Provider to be looked at. There, a Genius or Apple-certified technician can physically inspect the iPhone X display to determine the extent of the accidental damage, and provide you with your repair options. You can find your nearest store, get contact information, and set reservations here: Apple - Find Locations .

If you have additional questions, would like more information, or just want to review your options you're also welcome to reach out to Apple Support directly, which you can do here: Contact Apple Support .

In the meantime, you may also find some helpful information here: iPhone Screen Repair & Replacement - Official Apple Support .

Enjoy your weekend.

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Answer 2

sallenmd

Level 4

1,142 points

Oct 13, 2018 7:04 PM in response to Cuz 2323123

A screen protector is not 100% protection. Some are better than others. Not sure how good of a brand Belkin is, but Zagg tempered glass has saved me more than once. You do seem to drop your phone more than average. Having a larger phone increases that risk. After dropping my old 7 Plus a few times, I bought a LoveHandle stick-on finger grip that I put on the back of the case. Since starting to use that, I have not dropped a phone in a couple of years. Great product. Using it with my XS Max that I bought on release day. Haven't dropped it yet.

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Answer 3

Oct 12, 2018 7:33 PM in response to Cuz 2323123

You can pay to get it repaired a third time and then be more responsible with your device.

Yes, a screen protector and otter box are intended to help protect your phone, but they’re not 100% fool proof—stuff can still break under the right circumstances. And if you’ve broken it 3 times, at least twice in a week, the problem is YOU, not any of the equipment.

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Answer 4

Cuz 2323123 Author

Level 1

8 points

Oct 13, 2018 5:19 PM in response to Miss Smartie Partie

I think I know why your name is “smarty”. I dropped my $700 iPhone 7 a hundred times. It broke one time in more than a year. I paid $1200 for the iPhone X and Apple care +. After the first time it broke I checked the Apple on line. There were hundreds of complaints about I phone x glass protectors breaking. The second time it broke in my pocket. Just as some of the others said. If you do not drop your phone, then you can also walk on water!! Obviously there is a design flaw with the screen protector not the people who spent $1000 plus for their phones. You sound lik a balkin representative. Are you. If not I suggest that you apply for the job.

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Answer 5

Cuz 2323123 Author

Level 1

8 points

Oct 12, 2018 6:48 PM in response to chuck_3rd

No no no. First time I paid $49. Second time another $49. Within 4 says. Again. Balkin’s warranty

No charge. Now. The third time. Another $49 !!!!!

I paid ? ( I do not remember how much ) for the Apple phone protector. When the screen broke the second and third time I bought the otter box ( $40 ? To protect the phone. It did not protect it. What can I do?

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iPhone X broke my screen 3 times anything I can do?

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