Newsroom Update

Beginning in May, a special Today at Apple series titled “Made for Business” will offer small business owners and entrepreneurs free opportunities to learn how Apple products and services can support their growth and success. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

could not update to el capitan

User uploaded fileUser uploaded fileI am try to update to el capitan from os lion but unable to do it. I am getting an error again n again. its says "There was an error in the App Store. Please try again later." please find the attached screen shot. can you please help.

Posted on Oct 12, 2018 7:08 AM

Reply
Question marked as Best reply

Posted on Oct 12, 2018 8:44 AM

Tryfixing the payment information associated with your Apple ID using the Apple ID web site, and see if that then clears the upgrade issue.

2 replies

could not update to el capitan

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.